General CommBox Product Information
Everything you need to get the most from your CommBox Products. This is general information that helps you be more successful with our products.
FAQ
- How to remove the Android system from your CommBox screen
- What is bonded glass and why it matters on CommBox interactive screens
- Can I mount a VC camera on my CommBox screen?
- What is the latest firmware version for my CommBox Screen
- What NFC cards or devices do CommBox products support?
- How to Buy a CommBox Product
- Why you must keep your CommBox firmware up to date
- What to do if your CommBox product arrives damaged or incorrect
- Why you need to install the Wi-Fi module on your CommBox Classic S4, S5, Horizon and Intelligent Display
- What is the native Android resolution on my CommBox screen?
- Are CommBox Displays Compatible with Mac?
- What to do if your HDMI input isn't showing a signal
- How to check delivery times for your CommBox order
- Where Can I Get the CommBox Control Protocol (CCP)?
- What to Do If You’ve Lost or Broken Your CommBox Stylus Pen
- Does CommBox offer installation services?
- Do I need to use a stylus on the CommBox Whiteboard?
- What is Refresh Rate on a Screen?
- Can I Get CommBox Training?
- What to Do If You’ve Lost or Broken Your CommBox Remote
- How Long Will My CommBox Interactive Display Last?
- Where Can I Find CommBox Training Videos?
- What are public USB ports on a CommBox screen?
- Can I mount my CommBox Interactive screen in portrait mode?
- Are CommBox Displays HDCP Compliant?
- Where Can I Find CommBox Product Spec Sheets and Mechanical Drawings?
- How to Book a CommBox Product Demo
- Understanding Your CommBox Warranty
How to
- How to identify the model of your CommBox screen
- How to clean your CommBox screen safely
- How to check if your CommBox screen is on the latest firmware version
- How to care for your CommBox screen
- How to work with the CommBox Control Protocol
- How to save energy and extend the life of your CommBox
- How to use the eraser on your CommBox screen in the CommBox Whiteboard
- How to Book CommBox Training
- How to Connect a Microphone to Your CommBox Speakers
- How to use Microsoft Ink on your CommBox Interactive screen
- How to Sign In to Microsoft Apps like Outlook or Powerpoint on Your CommBox
Compatability
- How to configure touch input on a CommBox screen for Microsoft Teams Room (MTR)
- How to Integrate CommBox with Q-SYS Using the CommBox Plugin
- How to use CommBox Crestron Drivers for screen control
- AV Integration Options with CommBox Screens
- What to Do If Your USB Camera Isn’t Working with the USB Ports
- Do CommBox Interactive Displays Work with Windows?
- Do CommBox Interactive Screens Have a Built-In Camera?
Troubleshooting
- Troubleshooting Your CommBox Product Before Contacting Support
- HDMI Input Not Working on Your CommBox?
- What to Do If Someone Uses a Permanent Marker on Your CommBox Screen
- What to do if an app keeps crashing on your CommBox screen
- I Can’t Hear Any Sound from My CommBox?
- How long can you leave your CommBox screen on?