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Knowledge Base

CommBox Manage

CommBox Manage

Did you know you can remotely control your CommBox Fleet? Find out more.

Overview

What is CommBox Manage?

Credits & Licensing

Where do I redeem my credits in CommBox Manage?

How does CDM licensing work?

Can I use SSO or existing email to log into CommBox Manage?

How do credits work in CommBox Manage?

Device Enrolment & Management

How do I enroll/add a device to my CommBox Manage account?

How do I deploy an app to my fleet of devices?

How do I deploy apps using CommBox Mange?

Groups & Tags

How do I manage my groups on CommBox Manage?

What are Groups in CommBox Manage?

How do I add a tag to a device?

What are Tags in CommBox Manage?

What is the difference between Tags & Groups in CommBox Manage?

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Messaging & Remote Access

How do I send a message to my device using the CommBox Manage?

How do I remotely connect to one of my CommBox Panels?

How do I send an emergency/other message to my device using CommBox Manage?

How do I create an emergency evacuation message on CommBox Manage?

Network & Security

Are there Network Requirements for CommBox Manage?

How do I lock down my panel so it's like a kiosk screen in CommBox Manage?

Do I have to be on the same Network to access the CommBox Manage Portal?

Trial & Downloads

Is there a trial for CommBox Manage?

Where can I get download links for all my different devices to use CommBox Manage?

Admin & Customisation

How do I change the wallpaper of all my panels in CommBox Manage?

Can I change my admin name on CommBox Manage?

How do I register my organisation for CommBox Manage?

Can I build my own integrations with CommBox Manage?

Support & Maintenance

Where can I find my Token ID for remote support?

Updating

How to upgrade CommBox Manage to version "25.9.3.289"

How to Update S4/ S4+ Firmware via CommBox Manage