---
title: CommBox Classic V3 & V3X | Knowledge Base
description: Everything you need to get the most from your CommBox Classic V3 and V3X. From setup and connectivity to teaching tools and troubleshooting,
---

[Skip to content](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#main-content)

English

Show submenu for translations

[Log a ticket](https://support.commbox.com.au/knowledge/kb-tickets/new) [Customer portal](https://support.commbox.com.au/portal)

[![CBOX Final Logo RGB 02-1](https://support.commbox.com.au/hs-fs/hubfs/Logos/CBOX%20Final%20Logo%20RGB%2002-1.png?width=300&height=60&name=CBOX%20Final%20Logo%20RGB%2002-1.png)](https://www.commbox.com.au/)

- [Knowledge Base](https://support.commbox.com.au/knowledge)
- [System Status](https://commbox.betteruptime.com/)
- [Training Hub](https://www.commbox.com.au/training-hub)
- [My Tickets](https://support.commbox.com.au/portal)

Open main navigation

Close main navigation

- [Knowledge Base](https://support.commbox.com.au/knowledge)
- [System Status](https://commbox.betteruptime.com/)
- [Training Hub](https://www.commbox.com.au/training-hub)
- [My Tickets](https://support.commbox.com.au/portal)
- English
  
  Show submenu for translations
- [Log a ticket](https://support.commbox.com.au/knowledge/kb-tickets/new)
- [Customer portal](https://support.commbox.com.au/portal)
- [Book Training Now](https://www.commbox.com.au/book-training)

[Book Training Now](https://www.commbox.com.au/book-training)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://support.commbox.com.au/knowledge)
2. [CommBox Classic V3 & V3X](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x)

# CommBox Classic V3 & V3X

 Everything you need to get the most from your CommBox Classic V3 and V3X. From setup and connectivity to teaching tools and troubleshooting,

## Firmware Release

- [What’s new in the Classic V3/V3X Melaleuca v3.9.0 Firmware Release](https://support.commbox.com.au/knowledge/v3x-melaleuc-release-notes)
- [How do I update the touch firmware on a V3/V3X](https://support.commbox.com.au/knowledge/how-do-i-update-the-touch-firmware-on-a-v3/v3x)
- [What’s new in the Classic V3/V3X v3.6.0 firmware update](https://support.commbox.com.au/knowledge/what-has-been-added-in-the-latest-update-for-classic-v3/v3x-v3.6.0)
- [How to update firmware for the Classic V3/V3X?](https://support.commbox.com.au/knowledge/how-do-i-update-my-commbox-classic-to-new-firmware)

## How to

- [V3/V3X - How Install a WiFi network certificate and connect to an Enterprise network](https://support.commbox.com.au/knowledge/v3/v3x-how-install-a-wifi-network-certificate-and-connect-to-an-enterprise-network)
- [How to disable the front panel buttons on your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/how-do-i-disable-the-front-panel-buttons-on-my-commbox-classic-v3)
- [How to enable Miracast Compatibility Mode Eshare on your CommBox Classic V3X screen](https://support.commbox.com.au/knowledge/enable-miracast-compatibility-mode)
- [How to use split screen mode on your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/can-i-use-apps-split-screen-on-my-classic-panel)
- [How to freeze your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/how-do-i-freeze-my-commbox-screen-at-any-time)
- [How to adjust screen brightness on your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/how-do-i-adjust-my-classics-screen-brightness)
- [How to set EDID from 2.0 to 1.4 on your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/how-to-set-edid-from-2.0-to-1.4-on-your-commbox-panel)
- [How to disable HDMI-CEC on your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/how-to-disable-hdmi-cec-on-your-commbox-classic-v3/v3x)
- [How to use your own picture as a whiteboard background on your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/can-i-have-my-own-picture-as-my-whiteboard-background)
- [How to change the HDMI EDID version setting on your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/how-do-i-change-my-hdmi-version-setting)
- [How to zoom out in the CommBox Whiteboard app on your CommBox V3 or V3X screen](https://support.commbox.com.au/knowledge/how-do-i-zoom-out-in-the-whiteboard-app)

See less ▼

## User Guide

- [How to access the User Guide for your CommBox Classic V3 or V3X screen](https://support.commbox.com.au/knowledge/how-to-access-the-user-guide-for-your-commbox-classic-v3-or-v3x-screen)

## Troubleshooting

- [Can I customise the home screen layout on my CommBox Classic V3 or V3X?](https://support.commbox.com.au/knowledge/can-i-reorganise-the-layout-of-my-apps-like-i-can-on-my-phone)

## Known Issues

- [CommBox Classic V3X 3.8.0 Firmware Known Eshare Casting Issue](https://support.commbox.com.au/knowledge/commbox-classic-v3x-3.8.0-firmware-known-eshare-casting-issue)

- [General CommBox Product Information](https://support.commbox.com.au/knowledge/general-commbox-product-information#main-content)

    - [FAQ](https://support.commbox.com.au/knowledge/general-commbox-product-information#faq)
    - [How to](https://support.commbox.com.au/knowledge/general-commbox-product-information#how-to)
    - [Compatability](https://support.commbox.com.au/knowledge/general-commbox-product-information#compatability)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/general-commbox-product-information#troubleshooting)
    - [User Guides](https://support.commbox.com.au/knowledge/general-commbox-product-information#user-guides)
- [CommBox Classic S5](https://support.commbox.com.au/knowledge/commbox-classic-s5#main-content)

    - [Get Started](https://support.commbox.com.au/knowledge/commbox-classic-s5#get-started)
    - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-classic-s5#firmware-releases)
    - [How To](https://support.commbox.com.au/knowledge/commbox-classic-s5#how-to)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-s5#troubleshooting)
    - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-s5#known-issues)
- [CommBox Classic S4](https://support.commbox.com.au/knowledge/commbox-classic-s4#main-content)

    - [Get Started](https://support.commbox.com.au/knowledge/commbox-classic-s4#get-started)
    - [How to](https://support.commbox.com.au/knowledge/commbox-classic-s4#how-to)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-s4#troubleshooting)
    - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-classic-s4#firmware-releases)
    - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-s4#known-issues)
- [CommBox Classic V3 & V3X](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#main-content)

    - [Firmware Release](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#firmware-release)
    - [How to](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#how-to)
    - [User Guide](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#user-guide)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#troubleshooting)
    - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#known-issues)
- [CommBox Neo](https://support.commbox.com.au/knowledge/commbox-neo#main-content)

    - [How to](https://support.commbox.com.au/knowledge/commbox-neo#how-to)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-neo#troubleshooting)
- [CommBox Atom](https://support.commbox.com.au/knowledge/commbox-atom#main-content)

    - [Get Started](https://support.commbox.com.au/knowledge/commbox-atom#get-started)
    - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-atom#firmware-releases)
    - [How to](https://support.commbox.com.au/knowledge/commbox-atom#how-to)
    - [User Guide](https://support.commbox.com.au/knowledge/commbox-atom#user-guide)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-atom#troubleshooting)
- [CommBox Display](https://support.commbox.com.au/knowledge/commbox-display#main-content)

    - [Commercial Displays V4](https://support.commbox.com.au/knowledge/commbox-display#commercial-displays-v4)
    - [Meeting Room Display](https://support.commbox.com.au/knowledge/commbox-display#meeting-room-display)
    - [Intelligent Display](https://support.commbox.com.au/knowledge/commbox-display#intelligent-display)
    - [Meeting Room Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display#meeting-room-display-gen-2)
    - [Intelligent Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display#intelligent-display-gen-2)
- [CommBox OS](https://support.commbox.com.au/knowledge/commbox-os#main-content)

    - [CommBox OS Apps, Tools and Bundles](https://support.commbox.com.au/knowledge/commbox-os#commbox-os-apps-tools-and-bundles)
    - [CommBox OS Exp](https://support.commbox.com.au/knowledge/commbox-os#commbox-os-exp)
    - [CommBox OS Accounts](https://support.commbox.com.au/knowledge/commbox-os#commbox-os-accounts)
    - [CommBox OS Exp Autofill](https://support.commbox.com.au/knowledge/commbox-os#commbox-os-exp-autofill)
    - [CommBox AI](https://support.commbox.com.au/knowledge/commbox-os#commbox-ai)
    - [CommBox Store](https://support.commbox.com.au/knowledge/commbox-os#commbox-store)
    - [CommBox Connect](https://support.commbox.com.au/knowledge/commbox-os#commbox-connect)
    - [CommBox Connect powered by Airserver](https://support.commbox.com.au/knowledge/commbox-os#commbox-connect-powered-by-airserver)
    - [CommBox Connect powered by EShare](https://support.commbox.com.au/knowledge/commbox-os#commbox-connect-powered-by-eshare)
    - [Phonemes App](https://support.commbox.com.au/knowledge/commbox-os#phonemes-app)
    - [Planner App](https://support.commbox.com.au/knowledge/commbox-os#planner-app)
    - [Posters App](https://support.commbox.com.au/knowledge/commbox-os#posters-app)
    - [Quotes App](https://support.commbox.com.au/knowledge/commbox-os#quotes-app)
    - [Reveal App](https://support.commbox.com.au/knowledge/commbox-os#reveal-app)
    - [Rewards App](https://support.commbox.com.au/knowledge/commbox-os#rewards-app)
    - [Spinner App](https://support.commbox.com.au/knowledge/commbox-os#spinner-app)
    - [Timer App](https://support.commbox.com.au/knowledge/commbox-os#timer-app)
- [CommBox Signage](https://support.commbox.com.au/knowledge/commbox-signage#main-content)

    - [Signage Player](https://support.commbox.com.au/knowledge/commbox-signage#signage-player)
    - [Designer and Templates](https://support.commbox.com.au/knowledge/commbox-signage#designer-and-templates)
    - [Settings](https://support.commbox.com.au/knowledge/commbox-signage#settings)
    - [SSO](https://support.commbox.com.au/knowledge/commbox-signage#sso)
    - [Screens](https://support.commbox.com.au/knowledge/commbox-signage#screens)
    - [Manage](https://support.commbox.com.au/knowledge/commbox-signage#manage)
    - [Integrations](https://support.commbox.com.au/knowledge/commbox-signage#integrations)
    - [Google API](https://support.commbox.com.au/knowledge/commbox-signage#google-api)
- [CommBox Horizon](https://support.commbox.com.au/knowledge/commbox-horizon#main-content)

    - [How to](https://support.commbox.com.au/knowledge/commbox-horizon#how-to)
- [CommBox Manage](https://support.commbox.com.au/knowledge/commbox-manage#main-content)

    - [Device Enrolment & Management](https://support.commbox.com.au/knowledge/commbox-manage#device-enrolment-management)
    - [Admin & Customisation](https://support.commbox.com.au/knowledge/commbox-manage#admin-customisation)
    - [Updating](https://support.commbox.com.au/knowledge/commbox-manage#updating)
    - [Credits & Licensing](https://support.commbox.com.au/knowledge/commbox-manage#credits-licensing)
    - [Support & Maintenance](https://support.commbox.com.au/knowledge/commbox-manage#support-maintenance)
    - [Groups & Tags](https://support.commbox.com.au/knowledge/commbox-manage#groups-tags)
    - [Messaging & Remote Access](https://support.commbox.com.au/knowledge/commbox-manage#messaging-remote-access)
    - [Overview](https://support.commbox.com.au/knowledge/commbox-manage#overview)
    - [Network & Security](https://support.commbox.com.au/knowledge/commbox-manage#network-security)
    - [Trial & Downloads](https://support.commbox.com.au/knowledge/commbox-manage#trial-downloads)
    - [User Guide](https://support.commbox.com.au/knowledge/commbox-manage#user-guide)
- [CommBox LED](https://support.commbox.com.au/knowledge/commbox-led#main-content)

    - [CommBox LED Board - Gen 1](https://support.commbox.com.au/knowledge/commbox-led#commbox-led-board-gen-1)
    - [CommBox LED Board - Gen 2](https://support.commbox.com.au/knowledge/commbox-led#commbox-led-board-gen-2)
- [CommBox Accessories](https://support.commbox.com.au/knowledge/commbox-accessories#main-content)

    - [Soundbar](https://support.commbox.com.au/knowledge/commbox-accessories#soundbar)
    - [InstallMate](https://support.commbox.com.au/knowledge/commbox-accessories#installmate)
    - [OPS (Mini PC's)](https://support.commbox.com.au/knowledge/commbox-accessories#ops-mini-pcs)
- [Karter AV Furniture](https://support.commbox.com.au/knowledge/karter-av-furniture#main-content)

    - [Combi](https://support.commbox.com.au/knowledge/karter-av-furniture#combi)
    - [Elegance](https://support.commbox.com.au/knowledge/karter-av-furniture#elegance)
    - [Urban](https://support.commbox.com.au/knowledge/karter-av-furniture#urban)
    - [Invisible In-Wall Bracket](https://support.commbox.com.au/knowledge/karter-av-furniture#invisible-in-wall-bracket)
    - [Tilt](https://support.commbox.com.au/knowledge/karter-av-furniture#tilt)
    - [Dash](https://support.commbox.com.au/knowledge/karter-av-furniture#dash)
    - [Easel](https://support.commbox.com.au/knowledge/karter-av-furniture#easel)
- [Older CommBox Products](https://support.commbox.com.au/knowledge/older-commbox-products#main-content)

    - [Pulse](https://support.commbox.com.au/knowledge/older-commbox-products#pulse)
    - [Joey](https://support.commbox.com.au/knowledge/older-commbox-products#joey)
- [CommBox](https://support.commbox.com.au/knowledge/commbox#main-content)

    - [Customer Success](https://support.commbox.com.au/knowledge/commbox#customer-success)

[![Chill listening crop-3](https://support.commbox.com.au/hs-fs/hubfs/CBOX%20Final%20Logo%20RGB%2001-2.png?width=119&height=24&name=CBOX%20Final%20Logo%20RGB%2001-2.png "Chill listening crop-3")](http://commbox.com.au)

32A/6 Jubilee Ave, Warriewood NSW 2102 Australia

+61 2 99756001

<https://www.facebook.com/CommBoxTech> <https://www.instagram.com/commboxaus> [mailto:sales@commbox.com.au](mailto:sales@commbox.com.au) <https://www.linkedin.com/company/commbox/> <https://www.youtube.com/channel/UC04w9Hs4SonT5bIhkosKzrQ>

Copyright © 2025, CommBox