--- title: CommBox Classic S5 | Knowledge Base description: Everything you need to get the most from your CommBox Classic S5. From setup and connectivity to teaching tools and troubleshooting. --- [Skip to content](https://support.commbox.com.au/knowledge/commbox-classic-s5#main-content) English Show submenu for translations [Log a ticket](https://support.commbox.com.au/knowledge/kb-tickets/new) [Customer portal](https://support.commbox.com.au/portal) [![CBOX Final Logo RGB 02-1](https://support.commbox.com.au/hs-fs/hubfs/Logos/CBOX%20Final%20Logo%20RGB%2002-1.png?width=300&height=60&name=CBOX%20Final%20Logo%20RGB%2002-1.png)](https://www.commbox.com.au/) - [Knowledge Base](https://support.commbox.com.au/knowledge) - [System Status](https://commbox.betteruptime.com/) - [Training Hub](https://www.commbox.com.au/training-hub) - [My Tickets](https://support.commbox.com.au/portal) Open main navigation Close main navigation - [Knowledge Base](https://support.commbox.com.au/knowledge) - [System Status](https://commbox.betteruptime.com/) - [Training Hub](https://www.commbox.com.au/training-hub) - [My Tickets](https://support.commbox.com.au/portal) - English Show submenu for translations - [Log a ticket](https://support.commbox.com.au/knowledge/kb-tickets/new) - [Customer portal](https://support.commbox.com.au/portal) - [Book Training Now](https://www.commbox.com.au/book-training) [Book Training Now](https://www.commbox.com.au/book-training) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.commbox.com.au/knowledge) 2. [CommBox Classic S5](https://support.commbox.com.au/knowledge/commbox-classic-s5) # CommBox Classic S5 Everything you need to get the most from your CommBox Classic S5. From setup and connectivity to teaching tools and troubleshooting. ## Get Started - [What is CommBox AI and how do I get started on the Classic S5?](https://support.commbox.com.au/knowledge/what-is-commbox-ai-and-how-do-i-get-started-on-the-classic-s5) - [Getting Started 1: Unboxing, and installing the Wi-Fi Module on a Classic S5](https://support.commbox.com.au/knowledge/commbox-classic-s5-installation-guide) - [Getting Started 2: Google Wizard on the Classic S5](https://support.commbox.com.au/knowledge/getting-started-2) - [Getting Started 3: Update your Firmware on the Classic S5](https://support.commbox.com.au/knowledge/getting-started-3) - [Getting Started 4: Switching to CommBox OS Experience on a Classic S5](https://support.commbox.com.au/knowledge/getting-started-4) - [Getting Started 5: CommBox OS Experience Update on the Classic S5](https://support.commbox.com.au/knowledge/getting-started-5-commbox-os-experience-update) - [What accessories come with the Classic S5](https://support.commbox.com.au/knowledge/accessories) See less ▼ ## Firmware Releases - [Classic S5: Store and Tool Updates - September 2026](https://support.commbox.com.au/knowledge/classic-s5-store-and-tool-updates-september-2026) - [Classic S5: Huntsman Firmware Release](https://support.commbox.com.au/knowledge/classic-s5-huntsman-firmware-release) - [How to update firmware of the Classic S5](https://support.commbox.com.au/knowledge/how-to-update-firmware-of-the-classic-s5) - [Classic S5: Store and Tool Updates](https://support.commbox.com.au/knowledge/classic-s5-store-and-tool-updates) - [Classic S5: Goanna Firmware Release](https://support.commbox.com.au/knowledge/classic-s5-goanna-firmware-release) - [Classic S5: Flying Fox Firmware Release](https://support.commbox.com.au/knowledge/classic-s5-flying-fox-release) See less ▼ ## How To - [Find and save favourite Posters on the Classic S5](https://support.commbox.com.au/knowledge/find-and-save-favourite-posters-on-the-classic-s5) - [Schedule screen actions with Automations on the Classic S5](https://support.commbox.com.au/knowledge/schedule-screen-actions-with-automations-on-the-classic-s5) - [Add an Image Widget to the CommBox Classic S5 home screen](https://support.commbox.com.au/knowledge/add-an-image-widget-to-the-commbox-classic-s5-home-screen) - [Create and use Tray collections on a CommBox Classic S5](https://support.commbox.com.au/knowledge/create-and-use-tray-collections-on-a-commbox-classic-s5) - [Connect cloud storage services to your CommBox account](https://support.commbox.com.au/knowledge/connect-cloud-storage-services-to-your-commbox-account) - [Enrol a CommBox Classic S5 in Microsoft Intune](https://support.commbox.com.au/knowledge/enrol-a-commbox-classic-s5-in-microsoft-intune) - [How to Setup a Screensaver on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-setup-a-screensaver-on-the-commbox-classic-s5) - [How to export and import CommBox OS Experience settings on the Classic S5](https://support.commbox.com.au/knowledge/how-to-export-and-import-commbox-os-experience-settings-on-the-classic-s5) - [How to use pressure sensitivity and pen and finger differentiation on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-use-pressure-sensitivity-and-pen-and-finger-differentiation-on-the-commbox-classic-s5) - [How to rename input ports on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-rename-input-ports-on-the-commbox-classic-s5) - [How to use Sticky Notes on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-use-sticky-notes-on-the-commbox-classic-s5) - [How to import a class list into Spinner and Rewards on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-import-a-class-list-into-spinner-and-rewards-on-the-commbox-classic-s5) - [How to use the new Whiteboard backgrounds on the CommBox Classic S5 (Goanna)](https://support.commbox.com.au/knowledge/how-to-use-the-new-whiteboard-backgrounds-on-the-commbox-classic-s5-goanna) - [How to use the new Australian and New Zealand handwriting fonts in CommBox Whiteboard on the Classic S5](https://support.commbox.com.au/knowledge/how-to-use-the-new-australian-and-new-zealand-handwriting-fonts-in-commbox-whiteboard-on-the-classic-s5) - [How to set custom session lengths on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-set-custom-session-lengths-on-the-commbox-classic-s5) - [How to create and apply custom home screen presets on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-create-and-apply-custom-home-screen-presets-on-the-commbox-classic-s5) - [How to add and use Widgets on the CommBox Classic S5 home screenWhat question is your article answering?](https://support.commbox.com.au/knowledge/how-to-add-and-use-widgets-on-the-commbox-classic-s5-home-screenwhat-question-is-your-article-answering) - [How to use Primary User Mode on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-use-primary-user-mode-on-the-commbox-classic-s5) - [How to set up and use CommBox Lobby on the Classic S5](https://support.commbox.com.au/knowledge/how-to-set-up-and-use-commbox-lobby-on-the-classic-s5) - [How to set up and use CommBox AutoFill on the Classic S5](https://support.commbox.com.au/knowledge/how-to-set-up-and-use-commbox-autofill-on-the-classic-s5) - [How to switch off Android on your CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-switch-off-android-on-your-commbox-classic-s5) - [How to log into Microsoft products on your CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-log-into-microsoft-products-on-your-commbox-classic-s5) - [How to change the HDMI EDID on your CommBox Classic S5](https://support.commbox.com.au/knowledge/how-do-i-change-the-hdmi-edid-on-my-commbox-classic-s5) - [How to factory reset your CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-factory-reset-your-commbox-classic-s5) - [How to download and update Vivi on your CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-download-and-update-vivi-on-your-commbox-classic-s5) - [How to Use Microsoft OneNote on Your CommBox S5 Screen](https://support.commbox.com.au/knowledge/how-to-use-microsoft-onenote-on-your-commbox-s5-screen) - [How to Add a Screensaver on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-add-a-screensaver-on-the-commbox-classic-s5) - [How to navigate your Google Certified Home Screen](https://support.commbox.com.au/knowledge/navigating-your-google-certified-home-screen) - [How to use Side Menus in Google Certified Mode on a Classic S5](https://support.commbox.com.au/knowledge/google-certified-mode-side-menus) - [How to use All Apps Launcher in Google Certified Mode on a Classic S5](https://support.commbox.com.au/knowledge/google-certified-mode-side-menus-and-all-apps-launcher) - [How to navigate your CommBox OS Experience Home Screen on the Classic S5](https://support.commbox.com.au/knowledge/navigating-your-commbox-os-experience-home-screen) - [How to use the Power Button Settings on a Classic S5](https://support.commbox.com.au/knowledge/about-the-commbox-classic-s5) - [How to use the front buttons and input panel on the Classic S5](https://support.commbox.com.au/knowledge/front-input-panel) - [What are the network connection options on a Classic S5](https://support.commbox.com.au/knowledge/network-connections) - [How to install the Wi-Fi module on your CommBox Classic S5](https://support.commbox.com.au/knowledge/install-wifi-module-s5) - [How to identifying your specific model of the CommBox Classic S5](https://support.commbox.com.au/knowledge/identifying-your-specific-model) - [How to use the remote control on your CommBox Classic S5](https://support.commbox.com.au/knowledge/using-the-remote-control) - [How to do overlay tools work on a Classic S5](https://support.commbox.com.au/knowledge/overlay-tools) - [How to use the Device Settings - Swipe up menu on the Classic S5](https://support.commbox.com.au/knowledge/device-settings-swipe-up-menu) - [How to use Web Links on the Classic S5](https://support.commbox.com.au/knowledge/commbox-os-experience-1) - [How to use screensharing on the Classic S5](https://support.commbox.com.au/knowledge/using-screensharing) - [How to wake up your CommBox and putting it in standby](https://support.commbox.com.au/knowledge/waking-up-your-commbox-and-putting-it-in-standby) - [How to use Annotate on a Classic S5](https://support.commbox.com.au/knowledge/using-annotate) - [How to Load Apps on the CommBox Classic S5](https://support.commbox.com.au/knowledge/how-do-i-add-apps-to-my-commbox-classic-s5) - [How to use Side-Menus on the Classic S5](https://support.commbox.com.au/knowledge/commbox-os-experience-side-menus) - [How to switch to Windows Slot-in PC (OPS) on the Classic S5](https://support.commbox.com.au/knowledge/switching-to-windows-slot-in-pc-ops) - [How do you switch between inputs on a Classic S5](https://support.commbox.com.au/knowledge/between) - [How to customise your home screen in Google Certified Mode on a Classic S5](https://support.commbox.com.au/knowledge/google-certified-mode-customising-your-home-screen) - [How to use the CommBox Whiteboard on the Classic S5](https://support.commbox.com.au/knowledge/using-the-commbox-whiteboard) - [How to use the Control Bar in CommBox OS Experience on a Classic S5](https://support.commbox.com.au/knowledge/commbox-os-experience) - [How to use the Launcher in CommBox OS Experience on the Classic S5](https://support.commbox.com.au/knowledge/commbox-os-experience-side-menus-and-launcher) - [How to upload a Wallpaper to Your CommBox S5](https://support.commbox.com.au/knowledge/how-to-upload-a-wallpaper-to-your-commbox-s5) - [Use the new Whiteboard tools in Huntsman on the Classic S5](https://support.commbox.com.au/knowledge/learn-how-to-use-favourites-and-category-filters-in-posters-on-the-commbox-classic-s5) See less ▼ ## Troubleshooting - [How to Bring Back a Missing Sidebar Menu on Your CommBox Classic S5](https://support.commbox.com.au/knowledge/how-to-bring-back-a-missing-sidebar-menu-on-your-commbox-classic-s5) - [What to do if you can't hear sound on your CommBox Classic S5](https://support.commbox.com.au/knowledge/what-to-do-if-you-cant-hear-sound-on-your-commbox-classic-s5) - [My Google Drive app will not load content and instead displays "Could not Refresh"](https://support.commbox.com.au/knowledge/my-google-drive-app-will-not-load-content-and-instead-displays-could-not-refresh) - [How to disable HDMI-CEC on your Classic S4, S4+ and S5](https://support.commbox.com.au/knowledge/disabling-hdmi-cec-on-your-commbox-panel-s4-s5) ## Known Issues - [CommBox Experience not switching on](https://support.commbox.com.au/knowledge/commbox-experience-not-switching-on) - [General CommBox Product Information](https://support.commbox.com.au/knowledge/general-commbox-product-information#main-content) - [FAQ](https://support.commbox.com.au/knowledge/general-commbox-product-information#faq) - [How to](https://support.commbox.com.au/knowledge/general-commbox-product-information#how-to) - [Compatability](https://support.commbox.com.au/knowledge/general-commbox-product-information#compatability) - [Troubleshooting](https://support.commbox.com.au/knowledge/general-commbox-product-information#troubleshooting) - [User Guides](https://support.commbox.com.au/knowledge/general-commbox-product-information#user-guides) - [CommBox Classic S5](https://support.commbox.com.au/knowledge/commbox-classic-s5#main-content) - [Get Started](https://support.commbox.com.au/knowledge/commbox-classic-s5#get-started) - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-classic-s5#firmware-releases) - [How To](https://support.commbox.com.au/knowledge/commbox-classic-s5#how-to) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-s5#troubleshooting) - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-s5#known-issues) - [CommBox Classic S4](https://support.commbox.com.au/knowledge/commbox-classic-s4#main-content) - [Get Started](https://support.commbox.com.au/knowledge/commbox-classic-s4#get-started) - [How to](https://support.commbox.com.au/knowledge/commbox-classic-s4#how-to) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-s4#troubleshooting) - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-classic-s4#firmware-releases) - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-s4#known-issues) - [CommBox Classic V3 & V3X](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#main-content) - [Firmware Release](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#firmware-release) - [How to](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#how-to) - [User Guide](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#user-guide) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#troubleshooting) - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x#known-issues) - [CommBox Neo](https://support.commbox.com.au/knowledge/commbox-neo#main-content) - [How to](https://support.commbox.com.au/knowledge/commbox-neo#how-to) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-neo#troubleshooting) - [CommBox Atom](https://support.commbox.com.au/knowledge/commbox-atom#main-content) - [Get Started](https://support.commbox.com.au/knowledge/commbox-atom#get-started) - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-atom#firmware-releases) - [How to](https://support.commbox.com.au/knowledge/commbox-atom#how-to) - [User Guide](https://support.commbox.com.au/knowledge/commbox-atom#user-guide) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-atom#troubleshooting) - [CommBox Display](https://support.commbox.com.au/knowledge/commbox-display#main-content) - [Commercial Displays V4](https://support.commbox.com.au/knowledge/commbox-display#commercial-displays-v4) - [Meeting Room Display](https://support.commbox.com.au/knowledge/commbox-display#meeting-room-display) - [Intelligent Display](https://support.commbox.com.au/knowledge/commbox-display#intelligent-display) - [Meeting Room Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display#meeting-room-display-gen-2) - [Intelligent Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display#intelligent-display-gen-2) - [CommBox OS](https://support.commbox.com.au/knowledge/commbox-os#main-content) - [CommBox OS Apps, Tools and Bundles](https://support.commbox.com.au/knowledge/commbox-os#commbox-os-apps-tools-and-bundles) - [CommBox OS Exp](https://support.commbox.com.au/knowledge/commbox-os#commbox-os-exp) - [CommBox OS Accounts](https://support.commbox.com.au/knowledge/commbox-os#commbox-os-accounts) - [CommBox OS Exp Autofill](https://support.commbox.com.au/knowledge/commbox-os#commbox-os-exp-autofill) - [CommBox AI](https://support.commbox.com.au/knowledge/commbox-os#commbox-ai) - [CommBox Store](https://support.commbox.com.au/knowledge/commbox-os#commbox-store) - [CommBox Connect](https://support.commbox.com.au/knowledge/commbox-os#commbox-connect) - [CommBox Connect powered by Airserver](https://support.commbox.com.au/knowledge/commbox-os#commbox-connect-powered-by-airserver) - [CommBox Connect powered by EShare](https://support.commbox.com.au/knowledge/commbox-os#commbox-connect-powered-by-eshare) - [Phonemes App](https://support.commbox.com.au/knowledge/commbox-os#phonemes-app) - [Planner App](https://support.commbox.com.au/knowledge/commbox-os#planner-app) - [Posters App](https://support.commbox.com.au/knowledge/commbox-os#posters-app) - [Quotes App](https://support.commbox.com.au/knowledge/commbox-os#quotes-app) - [Reveal App](https://support.commbox.com.au/knowledge/commbox-os#reveal-app) - [Rewards App](https://support.commbox.com.au/knowledge/commbox-os#rewards-app) - [Spinner App](https://support.commbox.com.au/knowledge/commbox-os#spinner-app) - [Timer App](https://support.commbox.com.au/knowledge/commbox-os#timer-app) - [CommBox Signage](https://support.commbox.com.au/knowledge/commbox-signage#main-content) - [Signage Player](https://support.commbox.com.au/knowledge/commbox-signage#signage-player) - [Designer and Templates](https://support.commbox.com.au/knowledge/commbox-signage#designer-and-templates) - [Settings](https://support.commbox.com.au/knowledge/commbox-signage#settings) - [SSO](https://support.commbox.com.au/knowledge/commbox-signage#sso) - [Screens](https://support.commbox.com.au/knowledge/commbox-signage#screens) - [Manage](https://support.commbox.com.au/knowledge/commbox-signage#manage) - [Integrations](https://support.commbox.com.au/knowledge/commbox-signage#integrations) - [Google API](https://support.commbox.com.au/knowledge/commbox-signage#google-api) - [CommBox Horizon](https://support.commbox.com.au/knowledge/commbox-horizon#main-content) - [How to](https://support.commbox.com.au/knowledge/commbox-horizon#how-to) - [CommBox Manage](https://support.commbox.com.au/knowledge/commbox-manage#main-content) - [Device Enrolment & Management](https://support.commbox.com.au/knowledge/commbox-manage#device-enrolment-management) - [Admin & Customisation](https://support.commbox.com.au/knowledge/commbox-manage#admin-customisation) - [Updating](https://support.commbox.com.au/knowledge/commbox-manage#updating) - [Credits & Licensing](https://support.commbox.com.au/knowledge/commbox-manage#credits-licensing) - [Support & Maintenance](https://support.commbox.com.au/knowledge/commbox-manage#support-maintenance) - [Groups & Tags](https://support.commbox.com.au/knowledge/commbox-manage#groups-tags) - [Messaging & Remote Access](https://support.commbox.com.au/knowledge/commbox-manage#messaging-remote-access) - [Overview](https://support.commbox.com.au/knowledge/commbox-manage#overview) - [Network & Security](https://support.commbox.com.au/knowledge/commbox-manage#network-security) - [Trial & Downloads](https://support.commbox.com.au/knowledge/commbox-manage#trial-downloads) - [User Guide](https://support.commbox.com.au/knowledge/commbox-manage#user-guide) - [CommBox LED](https://support.commbox.com.au/knowledge/commbox-led#main-content) - [CommBox LED Board - Gen 1](https://support.commbox.com.au/knowledge/commbox-led#commbox-led-board-gen-1) - [CommBox LED Board - Gen 2](https://support.commbox.com.au/knowledge/commbox-led#commbox-led-board-gen-2) - [CommBox Accessories](https://support.commbox.com.au/knowledge/commbox-accessories#main-content) - [Soundbar](https://support.commbox.com.au/knowledge/commbox-accessories#soundbar) - [InstallMate](https://support.commbox.com.au/knowledge/commbox-accessories#installmate) - [OPS (Mini PC's)](https://support.commbox.com.au/knowledge/commbox-accessories#ops-mini-pcs) - [Karter AV Furniture](https://support.commbox.com.au/knowledge/karter-av-furniture#main-content) - [Combi](https://support.commbox.com.au/knowledge/karter-av-furniture#combi) - [Elegance](https://support.commbox.com.au/knowledge/karter-av-furniture#elegance) - [Urban](https://support.commbox.com.au/knowledge/karter-av-furniture#urban) - [Invisible In-Wall Bracket](https://support.commbox.com.au/knowledge/karter-av-furniture#invisible-in-wall-bracket) - [Tilt](https://support.commbox.com.au/knowledge/karter-av-furniture#tilt) - [Dash](https://support.commbox.com.au/knowledge/karter-av-furniture#dash) - [Easel](https://support.commbox.com.au/knowledge/karter-av-furniture#easel) - [Older CommBox Products](https://support.commbox.com.au/knowledge/older-commbox-products#main-content) - [Pulse](https://support.commbox.com.au/knowledge/older-commbox-products#pulse) - [Joey](https://support.commbox.com.au/knowledge/older-commbox-products#joey) - [CommBox](https://support.commbox.com.au/knowledge/commbox#main-content) - [Customer Success](https://support.commbox.com.au/knowledge/commbox#customer-success) [![Chill listening crop-3](https://support.commbox.com.au/hs-fs/hubfs/CBOX%20Final%20Logo%20RGB%2001-2.png?width=119&height=24&name=CBOX%20Final%20Logo%20RGB%2001-2.png "Chill listening crop-3")](http://commbox.com.au) 32A/6 Jubilee Ave, Warriewood NSW 2102 Australia +61 2 99756001 [mailto:sales@commbox.com.au](mailto:sales@commbox.com.au) Copyright © 2025, CommBox