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How to clean your CommBox screen safely

Learn how to temporarily disable touch and clean your CommBox screen safely using the right products and technique.

Applies To

All CommBox screens
(Classic, Pulse, Display, and Commercial Display models)

Step-by-Step Instructions

Step 1

Pause touch input

  • Power down the screen or

  • On Android, press and hold two fingers on the screen to open the Quick Menu.

  • Tap the spanner icon (Settings), then select the hand icon.
    This disables touch for a few seconds, so you can clean without accidental touches.

Step 2

Wipe the screen

  • Use a microfibre cloth for the best clean.

  • Apply a small amount of alcohol-based cleaner like Isocol to the cloth — never directly on the screen.

  • Gently wipe the screen in circular motions.

💡 Tip: Be extra gentle when cleaning Display models, as they don’t have hardened glass like the Classic, Atom, Horizon and Pulse ranges.

Troubleshooting / What to Do If It Doesn’t Work

If the touch doesn't pause:

  • Or power off the screen before cleaning.