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Can I mount my CommBox Interactive screen in portrait mode?

CommBox Classic screens are designed for landscape use only—mounting them in portrait may cause damage and void your warranty.

Applies To

  • Classic V3X, S4, S5
  • Pulse
  • Horizon
  • Infiniti

Step-by-Step Explanation

Do not mount in portrait

  • CommBox Classic screens must be installed in landscape orientation only.

  • They are not designed to be rotated or used in portrait mode, regardless of size.

Why portrait mounting is not supported

  • Rotating a Classic screen places uneven stress on the LCD panel, which can lead to permanent damage.

  • Portrait mounting may also impact touch accuracy, cooling performance, and internal component alignment.

💡 Important: Damage caused by incorrect orientation is not covered under warranty.

Troubleshooting / What to Do If It Doesn’t Work

  • If you need a screen that supports portrait orientation, consider a CommBox Commercial Display instead.

  • Not sure what suits your space? Log a ticket with the CommBox Support Portal for personalised advice.