Can I mount my CommBox Interactive screen in portrait mode?
CommBox Classic screens are designed for landscape use only—mounting them in portrait may cause damage and void your warranty.
Applies To
- Classic V3X, S4, S5
- Pulse
- Horizon
- Infiniti
Step-by-Step Explanation
Do not mount in portrait
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CommBox Classic screens must be installed in landscape orientation only.
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They are not designed to be rotated or used in portrait mode, regardless of size.
Why portrait mounting is not supported
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Rotating a Classic screen places uneven stress on the LCD panel, which can lead to permanent damage.
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Portrait mounting may also impact touch accuracy, cooling performance, and internal component alignment.
💡 Important: Damage caused by incorrect orientation is not covered under warranty.
Troubleshooting / What to Do If It Doesn’t Work
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If you need a screen that supports portrait orientation, consider a CommBox Commercial Display instead.
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Not sure what suits your space? Log a ticket with the CommBox Support Portal for personalised advice.