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How to care for your CommBox screen

Looking after your CommBox screen helps maximise its lifespan, keeps it performing at its best, and ensures your warranty stays valid. Follow these simple care tips to keep your screen happy and healthy.

Applies To
Applies to: All CommBox models (Classic, S4/S4+, Pulse, Horizon, Intelligent Display)

1. Keep Your Firmware Up to Date

Running the latest firmware ensures your screen stays secure, performs well, and gets the latest features.

To find out what version you are currently on and how to update firmware please click here.

2. Follow the Recommended Daily Usage and Power Scheduling

To protect your hardware, CommBox recommends a maximum of 16 hours of daily use.

  • Use power scheduling to automatically turn the screen on and off. To find out how you utilise power scheduling features please click here.

3. Update the CommBox OS, Store and Apps

Outdated apps can slow performance or cause bugs. Make sure your CommBox Store and apps are always up to date.

  • Ensure the CommBox store and all of the applications are up to date.
    To find out how to update the Store and Apps please click here.

4. Explore the Built-In User Guides

Get the most from your screen with the built-in user guide—perfect for learning tips, tools, and shortcuts.

  • Get the most out of your CommBox by checking out the user guides built into the Help App on the screen.