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      My HDMI output isn't sending any signal?

      If your CommBox is not recieving a signal through the HDMI output, follow these steps to troubleshoot the issue

      Step 1: Check Hardware and Ports

      • Ensure the HDMI port on your CommBox is functioning properly by testing it with another device.
      • Restart your CommBox and reconnect the HDMI cable.

      Step 2: Inspect the HDMI Cable Quality

      • Ensure the HDMI cable is securely connected and works on another device.
      • If the cable appears faulty, try using a different cable.

      Step 3: Select the Correct HDMI Input

      • Use the display’s remote or touch to select the active HDMI input in the inputs menu.

      Step 4: Confirm CommBox 4K Capability

      • Verify that your Device can output 4K. If not, go to Inputs, scroll to Menu Settings, and lower the resolution by setting "HDMI out" to 1920x1080.

      Step 5: Raise a Support Ticket

      • If none of these steps resolve the issue, contact support for further assistance.