It is important to care for your CommBox to maintain the benefits of your warranty.
It is important to make sure your CommBox is on the latest firmware version. Find out your current Firmware version and if there is a more recent version.
If you have a S4 / S4+ model i.e. your home screen looks like this
Then please follow these steps:
- Select sidebar menu
- Select 'Settings' option at bottom of sidebar (or in launcher if you have removed settings from your side bar)
- Select 'About' option
The latest firmware available for our S4/ S4+ starts with 202407.
If you have a Classic model i.e. your home screen looks like this
Then please follow these steps:
- Select sidebar menu
- Select 'Cog' icon at top of sidebar
- Select 'Info' option
The latest firmware available for our Classic is V3.6.0.
If you have a Intelligent Display model i.e. your home screen looks like this
Then please follow these steps:
- Use the remote to select 'Settings"
- Select 'System' tab
- Select 'System Update'
The latest firmware available for our Intelligent Display include the numbers 202311.
If you have a Horizon model i.e. your home screen looks like this
- Select sidebar menu
- Select 'Launcher' icon
- Select 'Settings' option
- Select 'System' tab
- Select 'System Update'
The latest firmware available for our Horizon starts with 202405.
Not on the latest version?
Update your S4/ S4+ model
If you are not on the latest version please click here to find out how to update your S4 / S4+ model. You can also update firmware via CommBox Manage, click here to find out how.
Update your Classic model
If you are not on the latest version please click here to find out how to update your Classic model.
Update your Intelligent Display
If you are not on the latest version please click here to find out how to update your Intelligent Display model.