What is CommBox AI and how do I get started on the Classic S5?
CommBox AI is a suite of intelligent tools built into your Classic S5 to save time, support learning and make lessons more engaging — here is what's included and how to get started with a free 7-day trial.
Applies To
CommBox Classic S5 — All models (Goanna firmware and above, CommBox AI licence required)
Step-by-Step Instructions
Step 1: Understand what's included in the CommBox AI Bundle
- AI Stylus — a smart stylus with a built-in microphone for voice control, as an air mouse and as a pointer.
- Ask AI — ask any question by typing or speaking, and get answers, images, videos and quizzes in response.
- Circle & Go — circle anything on the screen to instantly get summaries, explanations or related content.
- Live Subtitles — adds real-time captions to any audio or video and translates speech into over 50 languages.
- Video Pilot — automatically analyses a video and generates a summary, a timeline of key sections and key learning points.
- Calculator Pro — an AI-assisted maths workspace that recognises handwritten equations, graphs functions and solves problems.
- AI in Whiteboard — includes AI Artist, AI Mind Map and AI Topics directly inside the CommBox Whiteboard app.
Step 2: Register for a free 7-day trial
- Visit www.commbox.com.au/commbox-ai/commbox-ai-registration to register.
- You will need your screen's serial number — find it under Settings > About.
💡 Tip: You can also register for a trial directly from the screen. Tap the CommBox AI app from the Launcher and follow the prompts.
Step 3: Purchase the CommBox AI Bundle
- After your trial, contact your authorised CommBox reseller to purchase the bundle.
- The bundle includes the AI Stylus and a 5-year CommBox AI licence.
Step 4: Install the AI apps
- Open the CommBox Store on your screen.
- The AI apps will appear in the store once your licence is active.
- Tap Install or Update for each app.
Step 5: Pair the AI Stylus
- Open Settings > Connected Devices > Bluetooth.
- Toggle Bluetooth on and pair the AI Stylus from the list of available devices.
Troubleshooting / What to Do If It Doesn't Work
- AI apps are not appearing in the CommBox Store — confirm your licence has been activated and that the screen is connected to the internet. Open the CommBox Store and check for updates.
- AI Stylus is not pairing — make sure the stylus is charged and Bluetooth is enabled on the screen. Restart both the stylus and the screen and try pairing again.
- Trial registration is not working — check that you have the correct serial number from Settings > About and try the registration link again.
- If you need help, log a ticket on the Support Portal in Knowledge Base: https://support.commbox.com.au/knowledge/kb-tickets/new
Video Tutorial Refer to the CommBox Training Hub for guided videos on each CommBox AI app at www.commbox.com.au/training-hub.