How to Set or Change the Password for Screen Sharing Access

Applies To

Applies to: Classic V3, Classic V3X, Atom, Commercial Display V4

Step-by-Step Instructions

Step 1

On your CommBox screen, open the CommBox Connect Powered by Eshare app.

Step 2

Tap the Settings icon in the bottom-right corner.

Step 3

Scroll to the Password Mode section.

You can configure two key settings:

• Password Type

  • Custom Password – Manually set your own password.

  • Auto Password – Eshare will generate a random password automatically.

  • None – Disables password protection. (⚠️ Not recommended for shared environments.)

• Password Refresh Interval
  Choose how often an auto-generated password changes:

  • Disable – Password stays the same

  • 10 minutes

  • 30 minutes

  • 1 hour

  • 1 day

💡 Important: Passwords can only contain numbers or symbols. Letters are not supported.

Step 4

To set a Custom Password:

• Tap into the password field

• Enter your numeric or symbol-based password (e.g. 123456 or #445!8)

• Tap OK

Step 5

When participants connect to the screen, they’ll be prompted to enter the password. Share this with your students or attendees as needed.

💡 Tip: Use Auto Password with a short refresh interval (e.g. 10–30 minutes) for extra security in busy spaces.

Troubleshooting / What to Do If It Doesn’t Work

• Issue: Devices are connecting without being asked for a password.
  Fix: Recheck that password mode is active and saved. Restart the Eshare app if needed.

• Issue: Users can't connect even after entering the correct password.
  Fix:

  • Ensure the password contains only numbers or symbols—no letters.

  • If using Auto Password, make sure users have the current code from the screen.

👉 Still stuck? Log a support ticket at the CommBox Support Portal