How to lock and unlock CommBox Interactive Neo with a PIN
Stop accidental touches and unwanted changes by locking the screen until you are ready.
Applies To
Applies to: CommBox Interactive Neo (CBIN65, CBIN75, CBIN86)
Step-by-Step Instructions
Step 1
Open the on-screen menu and select Screen Lock.
Step 2
Set a PIN that is easy for authorised staff to remember.
Step 3
Confirm the screen is locked and cannot be used until the PIN is entered.
Step 4
When you are ready, unlock the screen by entering the PIN.
💡 Tip: Screen lock protects settings in busy spaces and keeps sessions consistent.
Troubleshooting / What to Do If It Doesn’t Work
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If touch does not work and a lock message appears briefly, unlock using the remote control and your PIN.
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If you forget the PIN, log a ticket on the Support Portal at Knowledge Base so the team can guide the next steps.