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How to fix CommBox Neo remote control not working

Get the remote working again fast, so you can control the screen from anywhere in the room.

Applies To
Applies to: CommBox Interactive Neo (CBIN65, CBIN75, CBIN86)

Step-by-Step Instructions

Step 1

Check there are no objects blocking the signal between the remote and the Neo’s remote receiver.

Step 2

Check the batteries are installed the right way (polarity + / -).

Step 3

Replace the batteries with new ones and try again.

Step 4

If it still does not respond, test with another remote if available.

💡 Tip: Fresh batteries and a clear line of sight fix most remote issues straight away.