How to factory reset your CommBox Atom
Learn how to perform a factory reset on your CommBox Atom to restore default settings and clear all user data.
Applies to: CommBox Atom 65", 75", 86"
1. Tap the Sidebar Menu on the screen.
2. Select the System Settings icon.
3. Scroll down and tap About.
4. Tap Factory Reset.
Follow the on-screen prompts to confirm the reset. The screen will restart and return to its original settings.
💡 Tip: A factory reset will erase all data including apps, settings, and saved files. Make sure to back up any important data before resetting.
Troubleshooting / What to Do If It Doesn’t Work
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Can’t access settings? Try using the remote control to open the Sidebar Menu and repeat the steps.
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Screen freezes during reset? Turn the screen off using the main power switch, wait 10 seconds, then turn it back on and try again.
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Still having issues? Log a ticket on the CommBox Support Portal.