How to factory reset your CommBox Classic S4
Restore your CommBox Classic S4 to its original factory settings—ideal for resolving persistent issues or preparing the device for a new user
Applies To
Applies to: Classic S4, Classic S4+
Step-by-Step Instructions
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Open the Settings menu
Tap the Settings icon from the side menu. -
Go to the 'System' tab
Scroll through the settings menu and select the second-last tab labelled System. -
Tap on 'Factory Settings'
In the System menu, tap Factory Settings. -
Confirm the reset
Follow the on-screen prompts to confirm. The display will restart and return to the initial setup screen.
💡 Tip: Back up any important files to a USB drive or cloud storage before resetting.
Troubleshooting / What to Do If It Doesn’t Work
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Can’t access the settings menu?
Make sure the CommBox is not in Standby mode. Press the power button on the screen or remote to wake it up. - Settings menu is locked?
You may need to disable the lock via entering the PIN. If you don't know the PIN, then read this article.
⚠️ Important: A factory reset will erase all apps, files, Wi-Fi details, and personal settings from your screen.