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How to factory reset your CommBox Classic S4

Restore your CommBox Classic S4 to its original factory settings—ideal for resolving persistent issues or preparing the device for a new user

Applies To

Applies to: Classic S4, Classic S4+

Step-by-Step Instructions

  1. Open the Settings menu
    Tap the Settings icon from the side menu.

  2. Go to the 'System' tab
    Scroll through the settings menu and select the second-last tab labelled System.

  3. Tap on 'Factory Settings'
    In the System menu, tap Factory Settings.

  4. Confirm the reset
    Follow the on-screen prompts to confirm. The display will restart and return to the initial setup screen.

💡 Tip: Back up any important files to a USB drive or cloud storage before resetting.

Troubleshooting / What to Do If It Doesn’t Work

  • Can’t access the settings menu?
    Make sure the CommBox is not in Standby mode. Press the power button on the screen or remote to wake it up.

  • Settings menu is locked?
    You may need to disable the lock via entering the PIN. If you don't know the PIN, then read this article

⚠️ Important: A factory reset will erase all apps, files, Wi-Fi details, and personal settings from your screen.