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Why hasn’t my AirServer ‘Friendly Name’ updated?

If your AirServer name isn’t updating, it may include unsupported characters or your CommBox might need a restart.

Applies to: Classic V3X

Step 1: Check for special characters

AirServer doesn’t support special characters in the name.

  • Make sure your Friendly Name only includes letters, numbers and spaces
    ✅ Example: Room 5 Display
    ❌ Avoid: Room #5 @Display!

💡 Tip: Keep it short and clear so it's easy to find on the network.

Step 2: Restart your CommBox

Your CommBox must be restarted for the name change to take effect.

  • For interactive screens:
    Hold down the power button until the screen fully turns off, then turn it back on

  • For commercial displays:
    Use the power switch on the back to restart the screen