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Why you might not be able install applications on Dingo firmware (and how to fix it)

If you're having trouble installing apps on a CommBox touchscreen running Dingo firmware, updating the CommBox Store and enabling Silent App Install should fix it.

Applies To

Dingo Firmware (CommBox OS) on Classic S4 and S4+

Step 1: Update the CommBox Store

  1. Navigate to the CommBox Store:

    • Once Dingo has been installed, open the CommBox Store on your device.

  2. Prompt for Store Update:

    • You will be prompted for a store update. Select Update now.

Step 2: Configure Silent App Install

  1. Navigate to Settings:

    • After the store update, navigate to Settings on the top right-hand side of your screen.

  1. Ensure Silent App Install is On:

Troubleshooting / What to Do If It Doesn’t Work

If apps still won’t install after following the steps:

  • Check your Wi-Fi connection is stable.

  • Try turning Silent App Install off and then back on again.

  • If problems continue, log a ticket on the Support Portal for help.