Why Are Some Menu Options Greyed Out on the CommBox Meeting Room Display?

Applies to: CommBox Meeting Room Display

Step-by-Step Explanation

Step 1

Navigate through the settings menu on your CommBox Meeting Room Display.

You might notice that some options appear greyed out and can’t be selected.

Step 2

Understand that greyed-out options are intentionally disabled.

This usually happens when:

• The feature is not supported by your current setup

• The setting is controlled by the connected device (e.g. Teams Room PC)

• A required input source is not active

💡 Tip: If you’re using the display in a managed environment, some settings may be locked by your IT administrator.

Step 3

If you think a setting should be available but it’s greyed out, try:

• Switching to a different input source

• Checking if your external device is connected and active

• Restarting the display