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What control protocol does the CommBox Atom screen use?

Find out which control protocols are supported by the CommBox Atom for integration with third-party systems or automation tools

Applies to: CommBox Atom 65", 75", 86" 

1. The CommBox Atom supports the following control protocols:

  • RS232 Control Protocol

  • IP Control Protocol (over LAN)

  • Wake-on-LAN (WoL)

These protocols allow external systems such as control processors or room automation platforms to send commands to the screen.

2. Download the CommBox Control Protocol Document
This document contains all the commands, formats, and examples you need to configure CommBox Control.
📄 Download the CommBox Control Protocol Document

3. To use RS232 control:

  • Use the RS232 IN port located on the back of the screen.

  • Connect to a PC or control system using a standard RS232 cable.

  • Supported functions include power on/off, source switching, volume control and more (refer to protocol documentation).

4. To use IP control:

  • Connect the screen to a network via Ethernet.

  • Ensure the controlling device is on the same network.

  • Send control commands via IP using standard protocols and tools (requires protocol documentation).

4. For Wake-on-LAN:

  • Enable this function via System Settings > Power Settings.

  • You can power on the screen remotely using its MAC address and a WoL-compatible system.

💡 Tip: You can request the latest RS232 and IP protocol command documentation from CommBox Support if you’re planning a control integration.

Troubleshooting / What to Do If It Doesn’t Work

  • RS232 not responding? Check that the correct COM port and baud rate settings are used on your control system.

  • IP control not working? Ensure both devices are on the same subnet and there are no firewall restrictions.

  • Need assistance with integration? Log a ticket on the CommBox Support Portal for help.

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