Troubleshooting Common Issues: CommBox LED Board

Simple Troubleshooting Steps

If you encounter any issues with your CommBox LED Board, try these simple steps before contacting support:

1. Power Issues

   • Ensure the power cable is securely connected to both the LED Board and the power outlet.
   • Check if the power outlet is functioning by plugging in another device.

2. Display Issues

   • Verify that the LED Board is turned on and the indicator lamp is blue.
   • Adjust the brightness settings using the remote control or the on-board menu.

3. Connectivity Issues

   • For Wi-Fi or Ethernet problems, ensure the network settings are correctly configured and the signal strength is adequate.
   • For Bluetooth pairing issues, make sure the device is within range and the LED Board is in discoverable mode.

4. Audio Issues

   • Check the volume levels on both the LED Board and the connected device.
   • Inspect the audio cables for any damage or loose connections.
   • Try another cable.

5. Remote Control Malfunction

   • Replace the batteries in the remote control.
   • Ensure there are no obstructions between the remote control and the LED Board’s IR sensor.

Getting Help

If the above steps do not resolve the issue contact our technical support team for assistance.