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How to log out of your CommBox touchscreen securely

Learn how to securely log out of your CommBox OS Accounts Session or Express Session to protect your data.

Applies To
Applies to: Classic S4, S4+ and S5. Express sessions relate to S5 only.

There are three ways to log out securly:

  1. Let your CommBox Account Session or Express Session end. When the session ends, you are loggged out.
  2. Manually log out at anytime by selecting Logout from the sidebar menu.
  3. Remotely log out via CommBox Exp at commboxexp.com

🗒️Note: Users are reminded 5 mins prior to their login session ending and are given the option to extend the login session when there is 1 minute remaining

Step-by-Step Instructions

Step 1

Wait for your session to time out and this will log you out, or log out manually at any time.

Step 2

When your session is about to end, you’ll see a reminder 5 minutes before it logs out.

Step 3

You’ll get another prompt 1 minute before the end of the session, giving you the option to extend your session. You can end your session as this point as well, this will log you out.

Step 4

To log out manually, tap the screen menu and select Log Out.

What Happens When You Log Out

  • Your cloud drives (like Google Drive or OneDrive) are disconnected.

  • Any data from those drives is removed from the screen.

  • The storage folders is purged.

  • All apps are closed and app data is cleared

  • Whiteboard content is cleared and it actually saved to your Onedrive or Google Drive (if you are in a CommBox Accounts session)

  • The browser history and session information are cleared.