How to fix incorrect serial number shown in CommBox Manage

Applies to:

ClassicS4 / S4+

Classic S5

Intelligent Display

Prerequisites:

Manage app must be updated prior to sending this command.

Setup Steps

In CommBox Manage, select the screen you wish to manage > Repository Actions > Remote Execute > Add New

Create the new command as follows:

Make sure it is set as a Command line, not a script.

Name: Store Update (or any sensible name)

Command: !internal

Arguments: setpref set props_overrides "get_serial_from_system_props=false;boolean"

Press Confirm when done.

Execution Steps

In CommBox Manage, select the screen you wish to manage > Repository Actions > Remote Execute

Select the Store Update action you created, then press apply.

Reboot the CommBox.

Check the serial number info in the devices dashboard for correct serial number.