--- title: How to enable emergency evacuation messages on your CommBox screen via API description: Enable emergency evacuation alerts on your CommBox screen using the CommBox API. Learn how to request access and integrate with your broadcast system. --- [Skip to content](https://support.commbox.com.au/knowledge/how-to-enable-emergency-evacuation-messages-on-your-commbox-screen-via-api#main-content) English Show submenu for translations [Log a ticket](https://support.commbox.com.au/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://support.commbox.com.au/portal?hsLang=en) [![CBOX Final Logo RGB 02-1](https://support.commbox.com.au/hs-fs/hubfs/Logos/CBOX%20Final%20Logo%20RGB%2002-1.png?width=300&height=60&name=CBOX%20Final%20Logo%20RGB%2002-1.png)](https://www.commbox.com.au/) - [Knowledge Base](https://support.commbox.com.au/knowledge) - [System Status](https://commbox.betteruptime.com/) - [Training Hub](https://www.commbox.com.au/training-hub) - [My Tickets](https://support.commbox.com.au/portal) Open main navigation Close main navigation - [Knowledge Base](https://support.commbox.com.au/knowledge) - [System Status](https://commbox.betteruptime.com/) - [Training Hub](https://www.commbox.com.au/training-hub) - [My Tickets](https://support.commbox.com.au/portal) - English Show submenu for translations - [Log a ticket](https://support.commbox.com.au/knowledge/kb-tickets/new) - [Customer portal](https://support.commbox.com.au/portal) - [Book Training Now](https://www.commbox.com.au/book-training) [Book Training Now](https://www.commbox.com.au/book-training) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.commbox.com.au/knowledge?hsLang=en) 2. [CommBox Manage](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en) 3. [Overview](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#overview) # How to enable emergency evacuation messages on your CommBox screen via API ## Learn how to connect your CommBox screen to emergency broadcast systems using an API, so your school or workplace can receive critical evacuation alerts in real time. **Applies To** Classic V3x, S4, S5 and Horizon **Step-by-Step Instructions** #### Step 1: Contact the CommBox Team for API Access To begin, you’ll need access to the CommBox Manage API for Emergency Broadcast. - Log a ticket on the CommBox Support Portal and request API access for emergency messaging. - Include your organisation name, screen models, and how you plan to use the API. 💡 Tip: The CommBox Team will provide detailed API documentation and access credentials once your request is approved. #### Step 2: Integrate the Emergency Broadcast System Your IT team or software provider will need to integrate your emergency broadcast system with the CommBox API. - Use the API documentation provided by CommBox. - Set up triggers so that evacuation or lockdown alerts are sent automatically to all connected screens. - Ensure each CommBox screen is properly identified in the API request so messages are routed correctly. 💡 Tip: You can choose to display full-screen messages, scrolling alerts, or visual signals depending on your use case. #### Step 3: Test the Emergency Broadcast Before going live, run a test broadcast to make sure everything works. - Send a test evacuation message through your emergency broadcast system. - Confirm that the message appears clearly on each CommBox screen. - Adjust formatting or timing if needed. 📌 Important: Make sure staff know what to expect during a test. Mark the message clearly as a drill. #### Step 4: Maintain and Monitor the Integration - Review the integration regularly to ensure it stays active and functional. - Update screen firmware when prompted to keep the API connection stable. - Communicate with CommBox Support if you notice any issues. - [General CommBox Product Information](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#main-content) - [FAQ](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#faq) - [How to](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#how-to) - [Compatability](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#compatability) - [Troubleshooting](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#troubleshooting) - [User Guides](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#user-guides) - [CommBox Classic S5](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#main-content) - [Get Started](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#get-started) - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#firmware-releases) - [How To](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#how-to) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#troubleshooting) - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#known-issues) - [CommBox Classic S4](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#main-content) - [Get Started](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#get-started) - [How to](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#how-to) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#troubleshooting) - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#firmware-releases) - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#known-issues) - [CommBox Classic V3 & V3X](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#main-content) - [Firmware Release](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#firmware-release) - [How to](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#how-to) - [User Guide](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#user-guide) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#troubleshooting) - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#known-issues) - [CommBox Neo](https://support.commbox.com.au/knowledge/commbox-neo?hsLang=en#main-content) - [How to](https://support.commbox.com.au/knowledge/commbox-neo?hsLang=en#how-to) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-neo?hsLang=en#troubleshooting) - [CommBox Atom](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#main-content) - [Get Started](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#get-started) - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#firmware-releases) - [How to](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#how-to) - [User Guide](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#user-guide) - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#troubleshooting) - [CommBox Display](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#main-content) - [Commercial Displays V4](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#commercial-displays-v4) - [Meeting Room Display](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#meeting-room-display) - [Intelligent Display](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#intelligent-display) - [Meeting Room Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#meeting-room-display-gen-2) - [Intelligent Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#intelligent-display-gen-2) - [CommBox OS](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#main-content) - [CommBox OS Apps, Tools and Bundles](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-os-apps-tools-and-bundles) - [CommBox OS Exp](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-os-exp) - [CommBox OS Accounts](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-os-accounts) - [CommBox OS Exp Autofill](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-os-exp-autofill) - [CommBox AI](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-ai) - [CommBox Store](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-store) - [CommBox Connect](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-connect) - [CommBox Connect powered by Airserver](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-connect-powered-by-airserver) - [CommBox Connect powered by EShare](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-connect-powered-by-eshare) - [Phonemes App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#phonemes-app) - [Planner App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#planner-app) - [Posters App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#posters-app) - [Quotes App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#quotes-app) - [Reveal App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#reveal-app) - [Rewards App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#rewards-app) - [Spinner App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#spinner-app) - [Timer App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#timer-app) - [CommBox Signage](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#main-content) - [Signage Player](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#signage-player) - [Designer and Templates](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#designer-and-templates) - [Settings](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#settings) - [SSO](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#sso) - [Screens](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#screens) - [Manage](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#manage) - [Integrations](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#integrations) - [Google API](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#google-api) - [CommBox Horizon](https://support.commbox.com.au/knowledge/commbox-horizon?hsLang=en#main-content) - [How to](https://support.commbox.com.au/knowledge/commbox-horizon?hsLang=en#how-to) - [CommBox Manage](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#main-content) - [Device Enrolment & Management](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#device-enrolment-management) - [Admin & Customisation](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#admin-customisation) - [Updating](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#updating) - [Credits & Licensing](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#credits-licensing) - [Support & Maintenance](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#support-maintenance) - [Groups & Tags](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#groups-tags) - [Messaging & Remote Access](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#messaging-remote-access) - [Overview](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#overview) - [Network & Security](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#network-security) - [Trial & Downloads](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#trial-downloads) - [User Guide](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#user-guide) - [CommBox LED](https://support.commbox.com.au/knowledge/commbox-led?hsLang=en#main-content) - [CommBox LED Board - Gen 1](https://support.commbox.com.au/knowledge/commbox-led?hsLang=en#commbox-led-board-gen-1) - [CommBox LED Board - Gen 2](https://support.commbox.com.au/knowledge/commbox-led?hsLang=en#commbox-led-board-gen-2) - [CommBox Accessories](https://support.commbox.com.au/knowledge/commbox-accessories?hsLang=en#main-content) - [Soundbar](https://support.commbox.com.au/knowledge/commbox-accessories?hsLang=en#soundbar) - [InstallMate](https://support.commbox.com.au/knowledge/commbox-accessories?hsLang=en#installmate) - [OPS (Mini PC's)](https://support.commbox.com.au/knowledge/commbox-accessories?hsLang=en#ops-mini-pcs) - [Karter AV Furniture](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#main-content) - [Combi](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#combi) - [Elegance](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#elegance) - [Urban](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#urban) - [Invisible In-Wall Bracket](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#invisible-in-wall-bracket) - [Tilt](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#tilt) - [Dash](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#dash) - [Easel](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#easel) - [Older CommBox Products](https://support.commbox.com.au/knowledge/older-commbox-products?hsLang=en#main-content) - [Pulse](https://support.commbox.com.au/knowledge/older-commbox-products?hsLang=en#pulse) - [Joey](https://support.commbox.com.au/knowledge/older-commbox-products?hsLang=en#joey) - [CommBox](https://support.commbox.com.au/knowledge/commbox?hsLang=en#main-content) - [Customer Success](https://support.commbox.com.au/knowledge/commbox?hsLang=en#customer-success) [![Chill listening crop-3](https://support.commbox.com.au/hs-fs/hubfs/CBOX%20Final%20Logo%20RGB%2001-2.png?width=119&height=24&name=CBOX%20Final%20Logo%20RGB%2001-2.png "Chill listening crop-3")](http://commbox.com.au) 32A/6 Jubilee Ave, Warriewood NSW 2102 Australia +61 2 99756001 [mailto:sales@commbox.com.au](mailto:sales@commbox.com.au) Copyright © 2025, CommBox