How to Adjust Audio Settings on Your CommBox Meeting Room Display Gen 2

Applies To CommBox Meeting Room Display Gen 2 — All models

Step-by-Step Instructions

Step 1: Open Audio Settings

• Press MENU on the remote
• Navigate to Audio Settings and press OK

Step 2: Select a Sound Mode

• Standard — best for general meeting room and classroom use
• Rock, Pop, Jazz, Classical — preset profiles for different environments

Step 3: Adjust the Volume

• Use Vol+ and Vol– on the remote at any time
• Adjust balance in the Audio Settings menu for more even sound across the room

Step 4: Enable or Disable Listen Alone (Optional)

• Toggle Listen Alone on to direct audio to a connected headphone or external device
• Toggle it off to play sound through the screen's built-in speakers

Step 5: Connect External Speakers (Optional)

• Connect speakers or an amplifier to the Audio Out port on the back of the screen
• This gives louder, better-quality sound for larger rooms

💡 Tip: For classrooms or large meeting rooms, connecting dedicated external speakers via the Audio Out port will significantly improve sound quality.

Troubleshooting / What to Do If It Doesn't Work

• No sound — check the screen is not muted (press Mute on the remote to toggle) and the volume is turned up
• Sound from external speakers only — Listen Alone may be enabled; go to Audio Settings and turn it off
• Audio cable connected but sound from wrong device — check the Audio Out cable is connected to your speakers and that they are powered on
• Reset all audio — go to Audio Settings > Reset Audio Settings
• If you need help, log a ticket on the Support Portal in Knowledge Base: https://support.commbox.com.au/knowledge/kb-tickets/new

Video Tutorial Refer to the CommBox Support Portal for guided videos at support.commbox.com.au