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      How do I freeze my CommBox Interactive Classic V3/V3X screen at any time?

      To freeze the panel screen, you have two options depending on your setup

      Option 1: Using the Tools Menu (for Casting)

      1. Use the remote control or navigate to the side arrow on the screen.

        V3X homescreen side arrow highlighted

      2. Access the Tools Menu (third icon down).

        V3X homescreen tools menu highlighted

      3. Select the Freeze option.

        V3X tools menu freeze highlighted

      Once the screen is frozen, a blue Snowflake icon will appear in the bottom left-hand corner to confirm that the screen is frozen. This method is recommended when casting content to the panel. This also mutes the panel.

      V3X homescreen freeze activated

      Option 2: Using Swipe Gesture (for Input Devices)

      1. Swipe up from either the bottom left or right corner of the CommBox panel.

        V3X homescreen corner swipe up menu open

      2. Tap the Snowflake icon.

        V3X OPS input freeze activated

       

      When the screen is frozen, the Snowflake icon in the swipe-up bar will turn blue, indicating that the screen is frozen. This option is ideal when using connected input devices, such as HDMI.

      To unfreeze in either method, tap the Snowflake icon again—it will return to white, and the screen will be active again.