How do I connect a CommBox S5 screen to the NSW Department of Education network?

Steps to Connect Your S5 Screen to the DoE Network:

Prepare Your Screen:

• Make sure the external WiFi module is installed in your panel

  • https://support.commbox.com.au/knowledge/install-wifi-module-s5

• Ensure the screen is within range of your school’s DoE network.

Download the DoE WiFi TLS Certificate:

• https://portal.education.nsw.gov.au/portaldata/tls_inspection_certificate.crt

Copy downloaded Certificate to a USB flash drive:

• Copy the .crt certificate file to a USB flash drive and insert the drive to a USB port on the CommBox Classic S5

• Copy the .crt file to the local storage of the CommBox

Ingest the Certificate file on the CommBox:

• On the CommBox, launch the Settings app from (Side menu > Launcher)

• In the "Network and Internet" menu, tap on "Internet"
• Scroll down on the (Internet/WiFi) page and tap on "Network Preferences"

• Tap on "Install Certificates"

• Navigate the file menu to locate the copied TLS Certificate.
  Double tap on the TLS file to ingest this certificate.
  
  
• Enter the Settings pincode if prompted
• Assign a name for the Certificate (e.g "DOE TLS WIFI")
  
• Press ok to save and ingest the certificate to the Android system

Connect to the DOE WiFi network:

• In the WiFi Internet Menu, Select the DOE WiFi network 

• Enter the following configuration
  • EAP Method = PEAP
  • Phase 2 authentication = MSCHAPV2
  • CA Certificate
    • Select the drop-down box and select our ingested certificate
  • Minimum TLS Version = TLS v1.2
  • Online Certificate Status = Do not Verify
  • Domain = detnsw.win
  • Identify = *firstname.lastname*@det.nsw.edu.au
  • Password = *DET user password*
  • Proxy = None
• Save the WiFi setup

Authenticating with DETNSW

• Launch the Browser application and navigate to "https://detnsw.net/"

• You should be prompted with a user login, enter user and password to confirm authentication
• Select the 'DoE CA Check' button at the right. On the page that appears, there should be two statements in green, with ticks next to them, that note:
  • GlobalSign CA is trusted by your browser
  • DoE CA is trusted by your browser

Need Help?

• Contact your school’s IT administrator for local support.

• For CommBox-specific assistance, reach out to CommBox support.