Getting Started with CommBox Manage on Gen 2 LED Board

Applies To
CommBox LED Board Gen 2 Elite & Ultra Series
CommBox Manage (License Required)

Step-by-Step Instructions

1. Ensure Internet Connectivity

   • Connect your LED board to a stable internet connection via Wi-Fi or LAN.

   • Go to Settings > Network Settings and verify the connection is active.

2. Access CommBox Manage

   • From the home screen, open the CommBox Manage app.

   • If not visible, tap All Applications to find it.

3. Enroll Your Device

   • Upon first use, you’ll be prompted to enroll the screen using a device code.

   • Log in to your organisation’s CommBox Manage portal in a web browser.

   • Click Add Device, enter the screen’s code, and assign it to a group.

4. Assign Configuration Policies

   • Within the Manage portal, configure settings like input source, app restrictions, and auto on/off scheduling.

5. Monitor and Control Remotely

   • Use the dashboard to remotely reboot, adjust volume, push updates, lock apps, or broadcast messages.

Troubleshooting / What to Do If It Doesn’t Work

• No Internet Connection Detected: Double-check Wi-Fi or LAN settings under Settings > Network.

• Device Code Not Showing: Restart the CommBox Manage app or reboot the LED screen.

• Cannot Enroll Device: Make sure your Manage account has available licenses.

• If further help is needed, log a ticket on the Support Portal.