General FAQ for all CommBox Touchscreens

This section contain FAQ articles that relate to both Classic and Pulse touchscreens.

The QR code to share my White Board isn't working?
Ensure you are connected to the internet. Ask your IT manager to check your Network's settings specifically port 8081 on your router settings. If you a...
Thu, 2 Sep, 2021 at 6:23 PM
An app won't install from my USB?
Check you have enough internal storage on your panel. Access the quick menu by pressing the small arrows on either side of the panel.  Open setting...
Wed, 25 Aug, 2021 at 3:50 PM
How do I erase on the White Board?
You are able to use any flat object greater the 10cm as an eraser - you can use the back of your hand!
Thu, 2 Sep, 2021 at 6:22 PM
How do I save my White Board work to One Drive?
Ensure the panel is connected to the internet. Select the icon on the bottom left corner where you will find the option to 'Upload to the network disk&...
Thu, 26 Aug, 2021 at 9:52 PM
Can I reorganise the layout of my apps like I can on my phone?
Unfortunately not at the moment. This is a function that we are working on as we have questions and requests for it all the time. We hope to release this fu...
Thu, 2 Sep, 2021 at 6:23 PM
How do I save my White Board work to Google Drive?
Ensure the panel is connected to the internet. Select the icon on the bottom left corner where you will find the option to 'Upload to the network disk&...
Thu, 26 Aug, 2021 at 9:51 PM
Can I use Google Apps on my CommBox Panel?
You can run Google apps on the CommBox OPS however some Google Apps are not supported by Google to be used on large Android devices. As a result, we don...
Mon, 16 Aug, 2021 at 9:14 PM
How do I save my White Board work to the T: drive or other Network Drive?
Unfortunately, we are unable to do this with the current version of our CommBox whiteboard, we are working on this feature and hope to release it in the fut...
Thu, 26 Aug, 2021 at 9:51 PM
What is an OPS?
An OPS is an Open Pluggable Specification. A wireless, full windows PC that slots into the back of any CommBox Panel - Cable Free. This Windows ma...
Fri, 13 Aug, 2021 at 9:16 PM
Can I print my Interactive Whiteboard work directly from my CommBox Panel?
Unfortunately, this isn't supported by CommBox at this stage. We recommend saving your whiteboard file to a USB and then opening it on your PC and prin...
Wed, 25 Aug, 2021 at 3:50 PM