General FAQ for all CommBox Touchscreens

This section contain FAQ articles that relate to both Classic and Pulse touchscreens.

How do I recalibrate my CommBox touchscreen?
If the touch is out of synch on your touchscreen, it is not recommended you attempt to re-calibrate it yourself. Instead you can perform these simple checks...
Mon, 16 Aug, 2021 at 9:02 PM
CommBox Remote Support Download
CommBox Support for Windows CommBox Support for Mac
Fri, 10 Sep, 2021 at 4:14 PM
Can I use streaming services such as Netflix, Disney and Amazon on my Panel?
Yes, you can. There is copyright code built into all streaming apps that prevent casting to a large display to prevent screen recording and so on. There are...
Fri, 3 Sep, 2021 at 7:55 AM
Do CommBox touchscreens have a built in camera?
No, however CommBox does offer a premium quality VC Kit, included in this kit is a 10x optical zoom PTZ Camera and wireless speaker/microphone, perfect for ...
Fri, 11 Dec, 2020 at 2:33 AM
Can I install my own software onto a CommBox touchscreen?
Yes, CommBox allows users to upload and install APK files directly to the android system of the CommBox. When using Windows through the addon OPS PC users h...
Fri, 11 Dec, 2020 at 2:33 AM
Can I use Zoom or Teams on my CommBox touchscreen?
Yes, CommBox is software and hardware agnostic, users have the freedom to run their choice of video conference software as well as the equipment to broadcas...
Mon, 16 Aug, 2021 at 9:04 PM
No touch interaction when my computer is connected?
Check that the USB A to B cable is connected correctly to the panel and is in the corresponding USB port to the HDMI. For example; if your computer is plugg...
Tue, 17 Aug, 2021 at 9:54 AM
Do I have to use a stylus on the Interactive Whiteboard?
Our Interactive Whiteboards can be used with your finger or a stylus. If you enjoy the experience of writing with a stylus, both our Classic and Pulse r...
Wed, 30 Jun, 2021 at 9:02 AM
How do I have the touch keyboard come up automatically in Windows?
On your computer/mini PC/OPS navigate to settings. In the settings search bar type in 'typing settings'. Scroll down to 'show the ...
Tue, 17 Aug, 2021 at 9:46 AM
Do I need to use the pen for touch to work?
No, you don't both the Classic & Pulse work without the pen. When annotating on Microsoft Office Apps be sure to use the pen to get the best out of...
Thu, 26 Aug, 2021 at 10:22 PM