CommBox Classic V3 FAQ

FAQ for the CommBox Classic Interactive Touchscreen

No image showing on CommBox touchscreen?
Check that HDMI and USB cables are inserted correctly and securely into the computer and selected inputs of the CommBox panel. Open the 'inputs' m...
Mon, 16 Aug, 2021 at 8:29 PM
Can my Classic automatically turn on to a preferred input?
Yes, from the main menu select inputs.  Scroll across to source settings where you will see 'boot source'.  Here you can se...
Mon, 23 Aug, 2021 at 9:35 PM
How do I update my CommBox Classic Interactive Panel?
Open the sidebar menu using the little right or left side arrows on the CommBox. Select the wheel cog to open the settings menu. Select the wheel cog ...
Mon, 16 Aug, 2021 at 8:30 PM
How big is the classic CommBox White Board?
Our Classic CommBox whiteboard is an infinite canvas which is not something you can say about a traditional whiteboard. You are able to save, edit and share...
Mon, 23 Aug, 2021 at 9:36 PM
My HDMI output isn't sending any signal?
Check your hardware and ensure the HDMI port on your computer is working correctly.  Check the quality of the cable you are using and ensure it ha...
Mon, 16 Aug, 2021 at 8:42 PM
How do I zoom out in the WhiteBoard app?
When in the whiteboard app select the 'finger button' icon at the bottom of the screen until the hand has one pointing finger. This will switch th...
Mon, 16 Aug, 2021 at 8:58 PM
How to I set a wallpaper on the home screen of my panel?
Download your desired wallpaper onto a USB stick ensuring it is in a JPEG file format and the size of the file no smaller than 1080p. Insert the USB into th...
Mon, 23 Aug, 2021 at 9:38 PM
How do I access the CommBox quick menu?
When on the CommBox Android operating system press and hold down with two fingers anywhere on the screen and the Quick Menu will appear. Hold your finger on...
Mon, 16 Aug, 2021 at 8:37 PM
How do I change my WiFi connection to Ethernet?
Connect the CommBox to the ethernet network port with a LAN cable. On the CommBox panel open the side menu using the small arrows on the left or right of th...
Mon, 16 Aug, 2021 at 8:38 PM
My panel is locked and asking for a code?
All CommBox panels come with a lock screen for security. The default password is '888 888'. If you wish to enable/disable or change this password ...
Mon, 16 Aug, 2021 at 8:47 PM