CommBox Classic V3 FAQ

FAQ for the CommBox Classic Interactive Touchscreen

How do I connect to a Wifi Network?
Tap on the side menu arrows on either side of the screen.  Select the first icon, which is the settings menu.  You can now see the available WiFi net...
Fri, 16 Jul, 2021 at 4:46 PM
My touch screen isn't displaying my computer properly?
Check HDMI and USB A to B cables are connected from the computer directly into the corresponding inputs on the touch panel. The location of the HDMI and USB...
Fri, 13 Aug, 2021 at 8:56 PM
How to screenshot anything on a CommBox Classic V3
Using the Screenshot tool from the Tools Menu 1. Open the sidebar menu 2. Go to the Tools icon - which is the third icon from the top  3. Sel...
Mon, 16 Aug, 2021 at 9:10 PM
How do I use the CommBox 'Annotate anywhere' tool?
Annotate anywhere allows you to mark up what is on the screen at a particular time. Select the side menu arrows displayed on the left or right side of y...
Fri, 13 Aug, 2021 at 8:46 PM
How do I freeze my CommBox screen at any time?
Swipe up from the bottom left or right corner of the CommBox panel and select the 'snowflake' icon.  The 'snowflake' i...
Fri, 13 Aug, 2021 at 11:31 AM
Can I mount my Classic CommBox panel portrait?
Currently, only our 98" panel is able to be mounted portrait. We are working on all our panels having the ability to be mounted both landscape and port...
Thu, 26 Aug, 2021 at 10:27 PM
How to install CommBox Apps without prompts?
Do you want to install apps without having to go through the install prompts? Then this is the shortcut for you.  Navigate to the CommBox Store...
Mon, 16 Aug, 2021 at 8:20 PM
Why can't I hear any audio from the connected laptop?
For Windows: in the bottom right corner right-click on the speaker icon in the System tray and select 'Sound Settings'. ...
Mon, 16 Aug, 2021 at 8:23 PM
CommBox sound bar connected but I can't hear any sound?
Open the CommBox inputs menu from the main home screen. Select the icon in the bottom right corner.  In the top heading use the small ...
Mon, 16 Aug, 2021 at 8:26 PM
No image showing on CommBox touchscreen?
Check that HDMI and USB cables are inserted correctly and securely into the computer and selected inputs of the CommBox panel. Open the 'inputs' m...
Mon, 16 Aug, 2021 at 8:29 PM