Quick Stats
After logging in, you will be directed to the Dashboard. The Dashboard tells you statistics on your storage space, bandwidth and licences. From here, you ca...
Sat, 21 Aug, 2021 at 3:02 PM
How does CommBox signage work?
A CommBox Signage licence is required for each device you wish to control within the portal. In order for a screen to appear within the signage portal, you ...
Sat, 21 Aug, 2021 at 3:02 PM
My CommBox Signage Player device is frozen?
Sometimes a Signage Player can lock up and freeze, the easiest thing to do is to restart the device, if you still have issues - connect a mouse, navigate to...
Fri, 10 Sep, 2021 at 2:56 PM
My Photos/Videos aren't working in CommBox Signage?
CommBox Signage only supports a maximum of 1920x1080p, and no larger than 1GB, check over your content - you may need to compress or cut your content up int...
Fri, 10 Sep, 2021 at 2:57 PM
My CommBox Signage keeps freezing/crashing?
Firstly restart your panel. If this doesn't help you can try clearing the cache. To do this select settings from the CommBox home screen and select the...
Thu, 14 Oct, 2021 at 9:19 AM
Does my CommBox panel need to be constantly connected to the internet for Signage?
No, you only need to be connected to download and sync a new playlist - you will see the progress bar when the playlist is downloading, we do recommend keep...
Fri, 10 Sep, 2021 at 4:11 PM
How do I sign into the backend of CommBox Signage?
Simply visit www.signage.commbox.com.au and enter your credentials.
Fri, 10 Sep, 2021 at 4:12 PM
Can I use SSO (single sign on) with CommBox Signage?
Yes, but only with a Pro licence - we can load your SSO on request.
Fri, 10 Sep, 2021 at 4:12 PM
What is my storage on CommBox Signage?
Depending on your licence your storage (can be viewed on your dashboard @ www.signage.commbox.com.au) is how much storage space you have to upload content t...
Fri, 10 Sep, 2021 at 4:11 PM
How many screen licences do I have?
View your dashboard @ www.signage.commbox.com.au where you can see how many licences you have.   Licences in use will be marked as Active, if you need more...
Fri, 10 Sep, 2021 at 4:13 PM