Frequently asked questions

Getting touch to work via eShare on a Mac
Here is a quick FAQ to help you to get touch working when you are using eShare on a Mac.  eShare is the screensharing application that is loaded onto th...
Mon, 16 Nov, 2020 at 2:02 PM
What should I do if I receive a damaged or wrong product?
If you receive a CommBox product which arrives broken, report the issue immediately to your reseller, providing photos. If you suspect a fault with any Com...
Fri, 11 Dec, 2020 at 2:26 AM
How long will delivery take?
In-stock products generally dispatch next working day, for orders placed before 1pm. Delivery times can then vary based on delivery location and freight del...
Wed, 26 May, 2021 at 1:47 PM
Can I connect my bluetooth speaker or mic to a CommBox?
Yes, through the use of the addon CommBox OPS PC . you can connect your Bluetooth devices.
Fri, 11 Dec, 2020 at 2:32 AM
Do CommBox touchscreens have a built in camera?
No, however CommBox does offer a premium quality VC Kit, included in this kit is a 10x optical zoom PTZ Camera and wireless speaker/microphone, perfect for ...
Fri, 11 Dec, 2020 at 2:33 AM
Can I install my own software onto a CommBox touchscreen?
Yes, CommBox allows users to upload and install APK files directly to the android system of the CommBox. When using Windows through the addon OPS PC users h...
Fri, 11 Dec, 2020 at 2:33 AM
Can I use ZOOM or Teams on my CommBox touchscreen?
Yes, CommBox is software and hardware agnostic, users have the freedom to run their choice of video conference software as well as the equipment to broadcas...
Fri, 11 Dec, 2020 at 2:34 AM