If you receive a CommBox product which arrives broken, report the issue immediately to your reseller, providing photos.

If you suspect a fault with any CommBox product you can create a ticket. If the case is lodged before 3pm on a business day, you will receive a return call the same day to diagnose the issue remotely or arrange a site visit if necessary. Alternatively you can contact CommBox Support direct on 02 9975 6001 and lodge a case with our Australian based support team.