How do I recalibrate my CommBox touchscreen?
Modified on: Mon, 16 Aug, 2021 at 9:02 PM
If the touch is out of synch on your touchscreen, it is not recommended you attempt to re-calibrate it yourself. Instead you can perform these simple checks.
Check the connected laptop or device is outputting 16:9 display ratio
Check the touch cable is connected to the correct input
Check the touch cable being used is not damaged by testing the touch with a different cable
If you have tried all these and are still experiencing issues with you touch, please contact our support team. Create a ticket through our support portal and a member of our support team will be in contact to assist you promptly.
Check out our video on troubleshooting touch tips :)