Support

Support 11

• Where can I get the CommBox Control Protocol [CPP]?
• Are CommBox Panels HDCP Compliant? [Copy Right Protection]
• How do I connect a Microphone to my CommBox Speakers?
• Someone has used a permanent marker on my CommBox?
• What if I don't want CommBox's Android System on my panel?

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Sales 10

• Where can I find product specifications?
• Where are CommBox products made?
• Are CommBox touchscreens compatible with Mac?
• What makes CommBox screens different?
• How long will my CommBox touchscreen last?

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Delivery and Installation 2

• What should I do if I receive a damaged or wrong product?
• How long will delivery take?

Dashboard 10

• Quick Stats
• How does CommBox signage work?
• My CommBox Signage Player device is frozen?
• My Photos/Videos aren't working in CommBox Signage?
• Does my CommBox panel need to be constantly connected to the internet for Signage?

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Media Library 4

• Adding a New Folder
• How to I upload content to my CommBox Signage account?
• What are the recommended media properties when uploading for signage?
• How do I add a website to my signage?

Playlists 2

• How do I make a signage playlist?
• How do I add content to my signage playlist?

Schedules 3

• Important information regarding schedules, time zones and time & dates
• How do I set my signage to have a schedule?
• How to I set a default signage playlist?

Screens 5

• Adding a screen to your CommBox signage account
• How do I Find the screen Identity Code?
• How do I search for a screen within my Signage account?
• How can I group screens with my signage account?
• How to troubleshoot your screen showing offline in the Signage Portal or content isn't playing

Templates 1

• How do I create a signage template?

Settings 1

• How to access password settings, permission groups and tags

User Guide for CommBox Connect powered by Eshare 1

• User Guide: CommBox Connect

Eshare FAQ 7

• Getting touch to work via eShare on a Mac
• Can I use MiraCast on my Classic Panel?
• How do I share my screen using an Apple device through e-share?
• How do I enable multiple screens at once on CommBox Connect?
• How do I enable a password on CommBox Connect?

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Airserver FAQ (Coming Soon) 0

User Guide for CommBox Connect powered by Airserver (Coming Soon) 0

General FAQ for all CommBox Touchscreens 38

• How do I recalibrate my CommBox touchscreen?
• CommBox Remote Support Download
• Can I use streaming services such as Netflix, Disney and Amazon on my Panel?
• Do CommBox touchscreens have a built in camera?
• Can I install my own software onto a CommBox touchscreen?

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CommBox Classic V3 FAQ 50

• How do I connect to a Wifi Network?
• My touch screen isn't displaying my computer properly?
• How to screenshot anything on a CommBox Classic V3
• How do I use the CommBox 'Annotate anywhere' tool?
• How do I freeze my CommBox screen at any time?

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CommBox Pulse V3 FAQ 16

• Can my Pulse automatically turn on to a preferred input?
• How do I change my WiFi connection to Ethernet on my Pulse panel?
• How big is the Pulse whiteboard?
• What is an Interactive Pulse?
• Can my Pulse panel automatically power off if there is no signal?

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CommBox Touchscreen Tools and Apps 10

• CommBox Timer App
• CommBox Reveal App
• CommBox Stopwatch App
• CommBox Clock App
• CommBox Calculator App

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CommBox Store 4

• How do I download an Android app from the CommBox Store?
• How do I update my CommBox Apps?
• An app won't install from the CommBox Store?
• There's an app I would like, but it's not available in the CommBox Store?

Overview 1

• What is CommBox Manage?

FAQ for our CommBox Commerical Displays 14

• Can I use MiraCast on my Display Panel?
• Can I use split screen on my Display Panel?
• Can my Display auto power off?
• Can my Display automatically turn on to a preferred input?
• Can my Display Panel auto power off if there is no signal?

See all 14 articles