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support@commbox.com.au
Knowledge base
CommBox
Sales
15
Where can I find product specifications?
Where are CommBox products made?
Are CommBox touchscreens compatible with Mac?
What makes CommBox screens different?
How long will my CommBox touchscreen last?
View all 15
Delivery and Installation
6
What should I do if I receive a damaged or wrong product?
How long will delivery take?
Is CommBox able to install my products for me?
What should I do if I receive a damaged or wrong product?
How long will it take for my products to be delivered?
View all 6
Customer Success
22
Where can I get the CommBox Control Protocol [CPP]?
Are CommBox Panels HDCP Compliant? [Copy Right Protection]
How do I connect a Microphone to my CommBox Speakers?
Someone has used a permanent marker on my CommBox?
What if I don't want CommBox's Android System on my panel?
View all 22
Paligo Articles
0
CommBox Signage
Dashboard
17
Quick Stats
How does CommBox signage work?
My CommBox Signage Player device is frozen?
My Photos/Videos aren't working in CommBox Signage?
My CommBox Signage keeps freezing/crashing?
View all 17
Manage
10
Adding a New Folder
How to I upload content to my CommBox Signage account?
Important information regarding schedules, time zones and time & dates
What are the recommended media properties when uploading for signage?
How do I add a website to my signage?
View all 10
Screens
5
Adding a screen to your CommBox signage account
How do I Find the screen Identity Code?
How do I search for a screen within my Signage account?
How can I group screens with my signage account?
How to troubleshoot your screen showing offline in the Signage Portal or content isn't playing
Templates
1
How do I create a signage template?
Settings
4
How to access password settings, permission groups and tags
Where will my signage data be stored?
Can signage be integrated with AzureAD for SSO?
Can admin audits be performed to monitor events?
CommBox Connect (powered by Eshare or Airserver)
User Guide for CommBox Connect powered by Eshare
3
User Guide: CommBox Connect
Can I configure CommBox Connect to work across VLANs?
How can I fix low audio levels when using eShare?
Eshare FAQ
8
Getting touch to work via eShare on a Mac
Can I use MiraCast on my Classic Panel?
How do I share my screen using an Apple device through e-share?
How do I enable multiple screens at once on CommBox Connect?
How do I enable a password on CommBox Connect?
View all 8
Airserver FAQ (Coming Soon)
9
What is Airserver?
How do I mirror the screen of my iPhone or iPad onto my CommBox?
How do I find out the name of my CommBox Airserver app?
How do I give my CommBox Airserver a different name?
How do I mirror the screen of my Android device to my CommBox?
View all 9
User Guide for CommBox Connect powered by Airserver (Coming Soon)
0
CommBox Touchscreens
General FAQ for all CommBox Touchscreens
60
How do I recalibrate my CommBox touchscreen?
CommBox Remote Support Download
Can I use streaming services such as Netflix, Disney and Amazon on my Panel?
Do CommBox touchscreens have a built in camera?
Can I install my own software onto a CommBox touchscreen?
View all 60
CommBox Classic V3 FAQ
62
Can I connect my Bluetooth speaker, headphones or microphone to a CommBox?
How do I connect to a Wifi Network?
Why is my touch screen not displaying my computer properly?
How to screenshot anything on a CommBox Classic V3
How do I use the CommBox 'Annotate anywhere' tool?
View all 62
CommBox Pulse V3 FAQ
20
Can my Pulse automatically turn on to a preferred input?
How do I change my WiFi connection to Ethernet on my Pulse panel?
How big is the Pulse whiteboard?
What is an Interactive Pulse?
Can my Pulse panel automatically power off if there is no signal?
View all 20
CommBox Touchscreen Tools and Apps
11
CommBox Timer App
CommBox Reveal App
CommBox Stopwatch App
CommBox Clock App
CommBox Calculator App
View all 11
CommBox Store
6
How do I download an Android app from the CommBox Store?
How do I update my CommBox Apps?
An app won't install from the CommBox Store?
There's an app I would like, but it's not available in the CommBox Store?
There's an app I want that isn't in the CommBox Store, can I download it to my panel?
View all 6
CommBox Manage
Overview
31
What is CommBox Manage?
How do I enroll/add a device to my CommBox Manage account?
How do I send a message to my device using the CommBox Manage?
How do I send an emergency/other message to my device using CommBox Manage?
Using CommBox manage, how do I deploy an app to my fleet of devices?
View all 31
CommBox Display
FAQ for our CommBox Commerical Displays
18
Can I mount a VC Camera on my Display panel?
Can I use MiraCast on my Display Panel?
Can I use split screen on my Display Panel?
Can my Display auto power off?
Can my Display automatically turn on to a preferred input?
View all 18
CommBox Accessories
FAQ's for CommBox Stands, Trolleys & Accessories
15
Can my CommBox Combi Trolley hold a V3 Classic 98"?
Can my CommBox Combi Wall-mount hold a V3 Classic 98"?
Do CommBox Sound Bars support Control?
Do Pulse panels have a Subwoofer?
Does the Premium Sound Bar come with a mounting bracket?
View all 15