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Learn about the CommBox Signage Player and how to set it up

Learn how to connect and configure your CommBox Signage Player to add digital signage to any display.

Applies To
CommBox Signage Player Gen 1 (CB-SP-01) and Gen 2 (CB-SP-02)

CommBox Signage license (purchased separately)

The CommBox Signage Player is a compact Android-based device that adds digital signage capabilities to any screen. Powered by a Quad-Core processor and supporting 4K resolution, Wi-Fi 6, Bluetooth 5.2, and Ethernet, it’s designed for smooth, high-quality content playback. Ideal for schools, offices or retail spaces, it works seamlessly with CommBox Signage (license sold separately). You can use the signage player to enable CommBox Signage to play on any display hardware with and 

Step-by-Step Instructions

Step 1: Unbox your CommBox Signage Player

Your box should include:

  • 1x CommBox Signage Player

  • 1x HDMI Extender

  • 1x Wireless Air Mouse

  • 1x Power Supply

💡 Tip: If anything is missing, log a ticket on the Support Portal.

Step 2: Connect the Signage Player to your screen

  • Plug the HDMI Extender into your screen.

  • Connect the CommBox Signage Player to the extender.

  • Connect the Power Supply to the player and plug it into a power outlet.

Step 3: Connect to the internet

You can connect using:

  • Wi-Fi: Dual-band 2.4GHz/5GHz with WiFi 6 support

  • Ethernet: Plug in via the RJ45 port for stable wired connection

💡 Tip: For best performance in busy environments, use a wired Ethernet connection.

Step 4: Set up with your display

  • Turn on your screen and set it to the correct HDMI input.

  • Use the Wireless Air Mouse to navigate.

  • Follow the on-screen prompts to finish the setup.

Step 5: Activate CommBox Signage

  • CommBox Signage Player comes with the CommBox Signage software pre-installed—but the license must be purchased separately.

  • Contact CommBox or your reseller to activate your signage license.

Troubleshooting / What to Do If It Doesn’t Work

  • No signal on screen? Check the HDMI cable is firmly connected and your input source is correct.

  • Not connecting to Wi-Fi? Make sure you’ve selected the right network and typed your password correctly using the air mouse.

  • Signage app not working? Make sure your CommBox Signage license is activated.

If problems persist, log a ticket on the Support Portal.