How to Use the Remote Control with Your CommBox Meeting Room Display Gen 2

Applies To CommBox Meeting Room Display Gen 2 — All models

Step-by-Step Instructions

Step 1: Install the Batteries

• Open the battery cover on the back of the remote
• Insert two AAA batteries (included), matching + and – to the markings inside
• Close the cover until it clicks securely
• ⚠️ Important: Do not mix old and new batteries — replace both at the same time

Step 2: Learn the Active Buttons

• Power — short press to turn on; long press to turn off
• Mute — toggle audio on and off
• Arrow Keys (▲ ▼ ◄ ►) — navigate menus
• OK — confirm a selection
• Vol+ / Vol– — increase or decrease volume
• Menu — open the Settings menu
• Source — open the Input source list
• Back/Return — exit or return to the previous menu
• Numeric Keys — used to input numbers (e.g. display ID)

Step 3: Know Which Buttons Have No Function

• F1, Sound Mode, Info, Image Mode, Clock, 16:9, and all playback controls have no function on this model

💡 Tip: If the built-in IR sensor is blocked by a cabinet or wall mount, you can connect an external infrared receiver to the IR IN port on the back of the screen.

Troubleshooting / What to Do If It Doesn't Work

• Remote not responding — check batteries are correctly inserted; try replacing with fresh batteries
• Remote works intermittently — ensure a clear line of sight to the sensor on the front of the screen
• All buttons locked — navigate to MENU > Other Settings > Remote Lock using the physical buttons on the screen and turn it off
• If you need help, log a ticket on the Support Portal in Knowledge Base: https://support.commbox.com.au/knowledge/kb-tickets/new

Video Tutorial Refer to the CommBox Support Portal for guided videos at support.commbox.com.au.