---
title: How to export and import CommBox OS Experience settings on the Classic S5
description: Learn how to export CommBox OS Experience settings to a USB drive and deploy them across multiple Classic S5 screens for fast, consistent school-wide setup.
---

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1. [Knowledge Base](https://support.commbox.com.au/knowledge?hsLang=en)
2. [CommBox Classic S5](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en)
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# How to export and import CommBox OS Experience settings on the Classic S5

## Export your CommBox OS Experience configuration to a USB drive and import it onto other Classic S5 screens — the fastest way for IT teams to roll out a consistent setup across an entire school.

**Applies To**

CommBox Classic S5 — All models (CommBox OS Experience required)

**Step-by-Step Instructions**

Step 1: Configure your master screen

- Set up CommBox OS Experience on one screen exactly as you want it — including Lobby settings, home screen presets, wallpaper, session lengths, app access policies and side menus.

Step 2: Plug in a USB drive

- Insert a USB drive into one of the USB ports on the front or side of the Classic S5.

Step 3: Open CommBox OS Experience Settings

- From the home screen, tap the CommBox Experience app.

Step 4: Export your settings

- Scroll to the bottom of the CommBox OS Experience settings and tap Export Settings.
- Enter a descriptive name for the file, for example SchoolSetup\_Term1.
- Tap Save. The settings file will be saved to your USB drive.

Step 5: Move to the next screen and import

- Plug the USB drive into the target Classic S5.
- Open CommBox OS Experience settings on that screen.
- Scroll to the bottom and tap Import Settings.
- Navigate to the USB drive and select your settings file.
- Confirm the import when prompted.

Step 6: Reboot to apply

- The screen will reboot automatically and apply the imported settings.

💡 Tip: Configure and test your ideal setup on one screen before rolling out. This lets you catch any issues before they affect every screen in the school.

💡 Tip: Save a clearly named settings file for each distinct setup you use — for example, one for classrooms and one for meeting rooms — and label your USB drives to match.

**Troubleshooting / What to Do If It Doesn't Work**

- USB drive is not being detected — try a different USB port. Open the Files app from the Launcher to confirm the drive is visible. Make sure the drive is formatted as FAT32 or exFAT.
- Settings are not applying after import — make sure the target screen is running the same firmware version as the source screen. Update all screens to the latest firmware first and then attempt the import again.
- Import Settings option is not visible — confirm CommBox OS Experience is enabled.
- If you need help, log a ticket on the Support Portal in Knowledge Base: [https://support.commbox.com.au/knowledge/kb-tickets/new](https://support.commbox.com.au/knowledge/kb-tickets/new?hsLang=en)

**Video Tutorial** Refer to the CommBox Training Hub for IT deployment guides at [www.commbox.com.au/training-hub](http://www.commbox.com.au/training-hub).

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