---
title: How to connect your CommBox Intelligent Display Gen 2 to a wired network via LAN
description: Learn how to connect your CommBox Intelligent Display Gen 2 to a wired network using an Ethernet (LAN) cable for a fast, stable internet connection in your classroom.
---

[Skip to content](https://support.commbox.com.au/knowledge/how-to-connect-your-commbox-intelligent-display-gen-2-to-a-wired-network-via-lan#main-content)

English

Show submenu for translations

[Log a ticket](https://support.commbox.com.au/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://support.commbox.com.au/portal?hsLang=en)

[![CBOX Final Logo RGB 02-1](https://support.commbox.com.au/hs-fs/hubfs/Logos/CBOX%20Final%20Logo%20RGB%2002-1.png?width=300&height=60&name=CBOX%20Final%20Logo%20RGB%2002-1.png)](https://www.commbox.com.au/)

- [Knowledge Base](https://support.commbox.com.au/knowledge)
- [System Status](https://commbox.betteruptime.com/)
- [Training Hub](https://www.commbox.com.au/training-hub)
- [My Tickets](https://support.commbox.com.au/portal)

Open main navigation

Close main navigation

- [Knowledge Base](https://support.commbox.com.au/knowledge)
- [System Status](https://commbox.betteruptime.com/)
- [Training Hub](https://www.commbox.com.au/training-hub)
- [My Tickets](https://support.commbox.com.au/portal)
- English
  
  Show submenu for translations
- [Log a ticket](https://support.commbox.com.au/knowledge/kb-tickets/new)
- [Customer portal](https://support.commbox.com.au/portal)
- [Book Training Now](https://www.commbox.com.au/book-training)

[Book Training Now](https://www.commbox.com.au/book-training)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://support.commbox.com.au/knowledge?hsLang=en)
2. [CommBox Display](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en)
3. [Intelligent Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#intelligent-display-gen-2)

# How to connect your CommBox Intelligent Display Gen 2 to a wired network via LAN

## Learn how to connect your CommBox Intelligent Display Gen 2 to your school's wired network using an Ethernet (LAN) cable for a fast, reliable internet connection.

**Applies To:** CommBox Intelligent Display Gen 2 — All sizes (43", 55", 65", 75", 86", 98")

**Step 1: Get an Ethernet cable** You will need a standard Ethernet (also called a LAN or RJ45) cable. Your school's IT team may already have one run to the wall near your display.

**Step 2: Locate the LAN port on your display** Find the LAN port on the back of your CommBox Intelligent Display Gen 2. It looks like a wide phone socket and is labelled "LAN."

**Step 3: Connect the Ethernet cable** Plug one end of the Ethernet cable into the LAN port on the back of the display, and the other end into your wall network socket or router. You should hear a small click when the cable is properly seated.

**Step 4: Turn on the display** Power on your CommBox Intelligent Display Gen 2. Once it starts up, it should automatically connect to your network. No additional setup is required in most school environments.

💡 Tip: A wired LAN connection is more reliable than Wi-Fi and is recommended for video streaming, software updates, and anything that needs a steady connection. This keeps your display connected and updates running smoothly.

**Step 5: Verify the connection** Go to the display's Settings menu and check the network status to confirm the LAN connection is active.

**Troubleshooting / What to Do If It Doesn't Work**

- No network connection — make sure the Ethernet cable is firmly plugged in at both ends. Try a different cable or a different wall socket if available.
- Display connected but no internet — check with your school's IT team to confirm the network port is active and that the display's MAC address is permitted on the network (some schools restrict network access by device).
- Display showing limited connection — try restarting the display and router or network switch.

If you're still having trouble, log a ticket on the Support Portal at support.commbox.com.au.

**Video Tutorial (if available)** Visit [www.commbox.com.au/training-hub](http://www.commbox.com.au/training-hub) for network setup guides for the CommBox Intelligent Display Gen 2.

- [General CommBox Product Information](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#main-content)

    - [FAQ](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#faq)
    - [How to](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#how-to)
    - [Compatability](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#compatability)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#troubleshooting)
    - [User Guides](https://support.commbox.com.au/knowledge/general-commbox-product-information?hsLang=en#user-guides)
- [CommBox Classic S5](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#main-content)

    - [Get Started](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#get-started)
    - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#firmware-releases)
    - [How To](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#how-to)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#troubleshooting)
    - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-s5?hsLang=en#known-issues)
- [CommBox Classic S4](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#main-content)

    - [Get Started](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#get-started)
    - [How to](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#how-to)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#troubleshooting)
    - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#firmware-releases)
    - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-s4?hsLang=en#known-issues)
- [CommBox Classic V3 & V3X](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#main-content)

    - [Firmware Release](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#firmware-release)
    - [How to](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#how-to)
    - [User Guide](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#user-guide)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#troubleshooting)
    - [Known Issues](https://support.commbox.com.au/knowledge/commbox-classic-v3-v3x?hsLang=en#known-issues)
- [CommBox Neo](https://support.commbox.com.au/knowledge/commbox-neo?hsLang=en#main-content)

    - [How to](https://support.commbox.com.au/knowledge/commbox-neo?hsLang=en#how-to)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-neo?hsLang=en#troubleshooting)
- [CommBox Atom](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#main-content)

    - [Get Started](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#get-started)
    - [Firmware Releases](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#firmware-releases)
    - [How to](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#how-to)
    - [User Guide](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#user-guide)
    - [Troubleshooting](https://support.commbox.com.au/knowledge/commbox-atom?hsLang=en#troubleshooting)
- [CommBox Display](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#main-content)

    - [Commercial Displays V4](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#commercial-displays-v4)
    - [Meeting Room Display](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#meeting-room-display)
    - [Intelligent Display](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#intelligent-display)
    - [Meeting Room Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#meeting-room-display-gen-2)
    - [Intelligent Display Gen 2](https://support.commbox.com.au/knowledge/commbox-display?hsLang=en#intelligent-display-gen-2)
- [CommBox OS](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#main-content)

    - [CommBox OS Apps, Tools and Bundles](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-os-apps-tools-and-bundles)
    - [CommBox OS Exp](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-os-exp)
    - [CommBox OS Accounts](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-os-accounts)
    - [CommBox OS Exp Autofill](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-os-exp-autofill)
    - [CommBox AI](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-ai)
    - [CommBox Store](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-store)
    - [CommBox Connect](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-connect)
    - [CommBox Connect powered by Airserver](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-connect-powered-by-airserver)
    - [CommBox Connect powered by EShare](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#commbox-connect-powered-by-eshare)
    - [Phonemes App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#phonemes-app)
    - [Planner App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#planner-app)
    - [Posters App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#posters-app)
    - [Quotes App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#quotes-app)
    - [Reveal App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#reveal-app)
    - [Rewards App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#rewards-app)
    - [Spinner App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#spinner-app)
    - [Timer App](https://support.commbox.com.au/knowledge/commbox-os?hsLang=en#timer-app)
- [CommBox Signage](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#main-content)

    - [Signage Player](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#signage-player)
    - [Designer and Templates](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#designer-and-templates)
    - [Settings](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#settings)
    - [SSO](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#sso)
    - [Screens](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#screens)
    - [Manage](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#manage)
    - [Integrations](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#integrations)
    - [Google API](https://support.commbox.com.au/knowledge/commbox-signage?hsLang=en#google-api)
- [CommBox Horizon](https://support.commbox.com.au/knowledge/commbox-horizon?hsLang=en#main-content)

    - [How to](https://support.commbox.com.au/knowledge/commbox-horizon?hsLang=en#how-to)
- [CommBox Manage](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#main-content)

    - [Device Enrolment & Management](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#device-enrolment-management)
    - [Admin & Customisation](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#admin-customisation)
    - [Updating](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#updating)
    - [Credits & Licensing](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#credits-licensing)
    - [Support & Maintenance](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#support-maintenance)
    - [Groups & Tags](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#groups-tags)
    - [Messaging & Remote Access](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#messaging-remote-access)
    - [Overview](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#overview)
    - [Network & Security](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#network-security)
    - [Trial & Downloads](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#trial-downloads)
    - [User Guide](https://support.commbox.com.au/knowledge/commbox-manage?hsLang=en#user-guide)
- [CommBox LED](https://support.commbox.com.au/knowledge/commbox-led?hsLang=en#main-content)

    - [CommBox LED Board - Gen 1](https://support.commbox.com.au/knowledge/commbox-led?hsLang=en#commbox-led-board-gen-1)
    - [CommBox LED Board - Gen 2](https://support.commbox.com.au/knowledge/commbox-led?hsLang=en#commbox-led-board-gen-2)
- [CommBox Accessories](https://support.commbox.com.au/knowledge/commbox-accessories?hsLang=en#main-content)

    - [Soundbar](https://support.commbox.com.au/knowledge/commbox-accessories?hsLang=en#soundbar)
    - [InstallMate](https://support.commbox.com.au/knowledge/commbox-accessories?hsLang=en#installmate)
    - [OPS (Mini PC's)](https://support.commbox.com.au/knowledge/commbox-accessories?hsLang=en#ops-mini-pcs)
- [Karter AV Furniture](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#main-content)

    - [Combi](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#combi)
    - [Elegance](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#elegance)
    - [Urban](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#urban)
    - [Invisible In-Wall Bracket](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#invisible-in-wall-bracket)
    - [Tilt](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#tilt)
    - [Dash](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#dash)
    - [Easel](https://support.commbox.com.au/knowledge/karter-av-furniture?hsLang=en#easel)
- [Older CommBox Products](https://support.commbox.com.au/knowledge/older-commbox-products?hsLang=en#main-content)

    - [Pulse](https://support.commbox.com.au/knowledge/older-commbox-products?hsLang=en#pulse)
    - [Joey](https://support.commbox.com.au/knowledge/older-commbox-products?hsLang=en#joey)
- [CommBox](https://support.commbox.com.au/knowledge/commbox?hsLang=en#main-content)

    - [Customer Success](https://support.commbox.com.au/knowledge/commbox?hsLang=en#customer-success)

[![Chill listening crop-3](https://support.commbox.com.au/hs-fs/hubfs/CBOX%20Final%20Logo%20RGB%2001-2.png?width=119&height=24&name=CBOX%20Final%20Logo%20RGB%2001-2.png "Chill listening crop-3")](http://commbox.com.au)

32A/6 Jubilee Ave, Warriewood NSW 2102 Australia

+61 2 99756001

<https://www.facebook.com/CommBoxTech> <https://www.instagram.com/commboxaus> [mailto:sales@commbox.com.au](mailto:sales@commbox.com.au) <https://www.linkedin.com/company/commbox/> <https://www.youtube.com/channel/UC04w9Hs4SonT5bIhkosKzrQ>

Copyright © 2025, CommBox