Getting Started 4: Switching to CommBox OS Experience

When you first power on your Classic S5, it will be in the Google Certification mode. This is a requirement of Google and whilst there are many useful features available to you immediately, you will gain all of that and more by switching the screen over to the CommBox OS Experience

By enabling the CommBox OS Experience, you’ll benefit from:

  • Enhanced Cyber Security: Gain additional layers of protection.
  • Consistent User Experience: Enjoy the same look and feel across all CommBox products.
  • Simpler Workflows: Navigate and operate the system with ease.
  • Customisable Interface: Personalise sidebars, the home screen, and the launcher.
  • CommBox Accounts: Access your personalised environment on any screen.
  • Secure Lobby and Preset Screens: Customise layouts with built-in security features.
  • Integrated Help App: Access support and tips directly from the screen.
  • Exclusive Tools: Make use of built-in utilities like a clock, spinner, scoreboard, and more.
  • Fleet Management: Manage your devices remotely with the pre-installed CommBox Manage, complete with a 7-year license.

To enable CommBox OS Experience, ensure your device has the latest firmware then, follow these steps:

  • Open the CommBox Experience App from the home screen.
  • Enable CommBox OS Experience mode with the toggle

  • Configure your device settings to suit your organisation’s needs:
    • Accounts and Security:
      • CommBox Lobby – ensure the ultimate in Cyber security, whilst still allowing logged-in users access to apps and tools
      • Access Policy – Choose if you’d like to use CommBox Accounts, keep the screen open, or both
      • App Access - Limit access to any apps.
    • Control: Select compatible stand settings (if applicable).
    • PIN Lock: Protect the settings menu by setting an administrator PIN. This is a unified PIN that will be used for these settings, the Device settings and the System Settings.
    • Export Settings:
      • Save your configured settings for easy deployment on other CommBox S5 devices.
      • To replicate the setup, import the saved file into CommBox Experience on another S5 device via USB stick or push through Manage
  • Save and Exit::Finalise your settings and exit the menu.
  • The device will reboot and your changes will be applied.

    When the screen restarts, it will now operate in CommBox OS Experience mode, providing access to all the advanced features and capabilities.