How to enable Wake on LAN on your CommBox Pulse screen

Applies To
Applies to: Pulse

Step 1: Access Factory Settings

Using your remote:

1. Press the Input button

2. Then press 1, 3, 7, 9 in sequence

3. This will open the Factory Settings menu

Step 2: Enable Wake on LAN

1. In the Factory Settings menu, go to Remote Settings

2. Find and enable Wake on LAN

💡 Tip: This feature allows your screen to be turned on remotely via network commands – ideal for IT-managed environments.

Step 3: Find Your MAC Address

1. Tap Settings on the home screen

2. Select Network & Internet > Ethernet > Advanced

3. Make a note of the MAC address – you'll need it to send the Wake on LAN signal

Step 4: Use a Wake on LAN App

• Download a third-party Wake on LAN app for your PC or smartphone

• Enter your screen’s MAC address and IP (if required)

• Test the command to wake your screen remotely

💡 Tip: Many free Wake on LAN tools are available for Windows, Android, and iOS. Just search “Wake on LAN” in your app store.

Troubleshooting / What to Do If It Doesn’t Work

• Make sure the screen is connected via Ethernet – WoL does not work over Wi-Fi

• Check that the MAC address was entered correctly

• Ensure your router supports broadcast packets if you're trying this across subnets

• Still not working? Log a ticket on the Support Portal at Knowledge Base